Director of Enterprise Applications and Development

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Director of Enterprise Applications and Development

Job Description Summary:

Under the supervision of the Deputy Chief Information Officer (CIO), the Director of Enterprise Applications and Development oversees the implementation and operations of applications that support ACC’s vision including the Student Information System, Learning Management, ERP, CRM, and custom developed software. The director will work within an IT as a Business (ITaaB) model wherein the establishment and maintenance of core IT business processes, service/operating-level agreements and success metrics will be a primary responsibility.

Job Description:

Description of Duties and Tasks

• Establishing processes, methodologies and operating or service-level agreements for streamlining the operations of the software development and quality assurance teams.

• Ensuring application stability, managing system enhancements, and aligning technology solutions with organizational goals.

• Supervising, training, coaching, directing, and disciplining personnel while adhering to organizational human resource policies and procedures as well as related employment laws.

• Recommending hire and termination for positions supervised.

• Participating in the development and execution of the IT department’s portfolio and roadmaps.

• Ensuring the overall performance, security, stability, integrity, performance, and operations within ACC’s development ecosystems

• Coordinating with Product Owners and Program Managers on development priorities.

• Ensuring there is proper documentation of all aspects of ACC’s development environment and developed applications including platform configuration, architecture  and technical/functional capabilities.

• Establishing and maintaining constructive professional relationships with business stakeholders at all levels.

• Mentoring developers and coaching them on development best practices.

• Establishing work plans and determining staffing levels for project activities and arranging for recruitment or assignment of project personnel as needed.

• Reporting team performance metrics.

• Communicating and presenting to IT leadership the capabilities, vision, direction, and strategy of software solution delivery.

• Aligning with Enterprise Architecture to ensure development strategy and vision is consistent with the overall strategy and vision for IT.

• Determining annual requirements for environment enhancements and team development including: hardware, software, licensing, training, renewals, maintenance, staffing, and other