Medical Receptionist

About Mary Bridge Children’s

Established in Tacoma, WA in 1955, MultiCare’s Mary Bridge Children’s Hospital has grown into a dedicated comprehensive regional network of health services for children. Serving more than 13 referring hospitals over 9 counties and backed by fully staffed services 24/7, Mary Bridge Children’s Hospital offers and supports primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU. Top performing and award-winning, Mary Bridge Children’s Hospital & Health Network specializes in meeting the health needs of kids every day.

FTE: 1.0, Shift: Day, Schedule: Monday to Friday 0930 - 1800

This Medical Receptionist position will support our Pediatric Urgent Care Clinic and Specialty Outreach Clinic to provide the best coverage support for both locations based on schedule needs.

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for our patients and the communities we serve
• Award-winning: Named “Top Children’s Hospital” by the Leapfrog Group in 2022
• Growing: New free standing children’s hospital opening in 2026
• Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
• Explore our services at marybridge.org

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.56 - $26.72 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.