Medical Service Clerk

Job Description:

• **All-Inclusive Employee Benefits Package** - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more

• **Telemedicine** – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• **Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• **Career Advancement & Wage Growth** - Grow in your career with great opportunities for upward mobility and added income

• **Comprehensive Training** - Learn and develop skills with our robust on-the-job training

• **Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Coordinate medical records requests from outside agencies, ensuring timely and accurate communication.

• Facilitate referrals for services outside the psychiatry department, maintaining seamless continuity of care.

• Generate daily reports to enhance communication between scheduling and clinical staff.

• Manage virtual care room schedules for psychiatry offices, ensuring efficient operations.

• Provide administrative support to the department, including clerical duties, mail distribution, and scheduling virtual meetings.

• Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive patient information.

• Participate in required meetings, contributing to the department's growth and development.

• High school diploma or GED required; experience in an office setting preferred.

• Ability to read and interpret documents, write routine reports, and communicate effectively with various stakeholders.

• Basic math skills, including addition, subtraction, multiplication, and division.

• Ability to apply common sense and deal with problems in standardized situations.

• Excellent communication and interpersonal skills, with the ability to establish effective relationships via telephone and personal contacts.

• Current driver's license, acceptable driving record, and current auto insurance.

• Sedentary work, exerting up to 10 pounds of force occasionally, with repetitive movements of hands, fingers, and arms for typing and writing.

• Sitting for most of the time, with brief periods of walking or standing.

Position Perks & Benefits:

Paid time off: full-time employees receive a