Enterprise Systems Administrator Engineer

Overview

Join Our Team as a Technology Leader!

• Goal-Oriented Innovator: Do you thrive on understanding desired outcomes and designing strategies to achieve them?• Adaptable Problem Solver: Can you embrace a certain level of ambiguity while you and your team determine the best approaches and technologies to add value?• Collaborative Team Player: Do you enjoy working closely with team members and our technology customers to achieve shared goals?• Technical Expert: Are you skilled in engineering, architecting, and supporting Linux/Windows systems?• Proactive Guardian: Can you help define and implement log aggregation technologies to keep us informed about system issues and threats?

Responsibilities

• Design, analyze, document, create, test, automate, secure and manage efficient and robust enterprise production, development and staging systems from architecture through service, including prototypes to advance institutional needs• Work with a variety of vendors, partners, teams, and customers to define enterprise hardware, software, cloud, and other system functional specifications• As needed, perform cost-benefit analyses and explore options and alternatives on proposed systems, upgrades and improvements• Identify and implement designs that reduce complexity• Create and update online support documentation using online tools and procedures• Analyze tools and methods and identify areas for improvement• Perform regular audits of security, performance, and compliance on systems and software• Document and respond to escalated system/design level service requests and resolve incidents• Provide user-friendly, secure, accurate and dependable systems and support to all persons (including technical peers) while providing follow-up to ensure their satisfaction with the systems, services, and solutions rendered• Stay up to date on industry directions and opportunities to advise USU on systems and services futures• Identify system support / administrative issues that can be automated or transitioned to service desk personnel and help them develop the skills needed to support such systems and issues• Adhere to the IT Core Competencies (https://it.usu.edu/files/ITCoreCompetencies.pdf)

Qualifications

Minimum Qualifications:

• The position will be hired at either level I, level II, level III or Senior based on the following qualifications and duties assigned:
  • Systems Administrator/Engineer I:
    • Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience.
  • Systems Administrator/Engineer II:
    • Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field plus two years of related work experience is required; or an equivalent combination of education and experience.
  • Systems Administrator/Engineer III:
    • Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field plus four years of related work experience is required; or an equivalent combination of education and experience.
  • Systems Administrator/Engineer SR:
    • Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field plus six years of related work experience is required; or an equivalent combination of education and experience.
• Strong desire and ability to learn, keep up with, and drive emerging trends, platforms, architectures, and technologies and works well in a team environment.
• Professional references supporting applicant's qualifications for an IT Systems Engineer
• Job offer is contingent upon the successful completion of a background check
• This position is 100% in person. Not eligible for remote work.

Preferred Qualifications:

• Hands-on experience implementing and maintaining enterprise level systems and services
• Linux and/or Windows server administration, security, and tuning experience
• Experience in log aggregation, correlation and response policy
• Cloud architecture and platform experience including AWS (ECS/EKS), Azure, Terraform
• Experience with Microsoft ecosystem including Azure, Intune, SCCM, GPO, Active Directory,
• Scripting (PowerShell, Bash, Python, etc.) experience
• A solid understanding in networks and network security as it relates to enterprise systems administration
• Depth of understanding and practical experience in securing enterprise systems

Knowledge, Skills, & Abilities:

• Excellent interpersonal and communication skills (both verbal and written)
• Ability to prioritize and triage work and requests to deliver what matters most
• Self-moti