Technical Program Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.  

But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.

Position Summary

The technical program manager (TPM) is an authority with excellent interpersonal skills, strength working cross-functionally, with ability to influence and facilitate others to solve business problems and deliver solutions. The position requires a unique blend of business and technical savviness: a big-picture vision, the drive to make that vision a reality, and technical credibility to engage and drive work with software engineers. The TPM will be presenting complex technical challenges and resolutions to leadership and other stakeholders.

Primary Responsibilities

• Communicate and collaborate complex technical challenges and resolutions defining cross-functional work to leadership and other partners
• Negotiate challenging priorities and navigate complex organizational dynamics to establish delivery plans, forecasts, and budgets
• Facilitate cross-functional engineering teams to solve business problems and deliver solutions
• Bring the product vision and the technical build together – become the glue between functional teams
• Develop strong relationships to engage, align, and empower people to deliver
• Maintain and continue to develop a broad knowledge of business & technology expertise – understand the interconnections between the people, the processes, and the technology solutions
• Bring an outstanding blend of business and technical savvy: a big-picture vision, the drive to make that vision a reality, and technical credibility to engage with software engineers
• Develop, report, and continually improve performance metrics
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
• Demonstrate ownership and autonomy in owned projects and functional areas and drive delivery of high-quality results
• Build strategies for issue and risk mitigation and contingency planning
• Lead all aspects of project/program deliverables and adhere to audit/compliance requirements
• Support the development of high-performing global teams for effectively handling sophisticated and multifaceted programs
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Knowledge, Skills and Abilities

• Ability to develop strong working relationships to engage, align, and motivate people to deliver
• Ability to bridge the gap between Product, Engineering, and Architecture groups to facilitate solutions
• Strong project and program management skills
• Comfort in technical delivery
• Understanding of Agile Delivery Methodology
• Understand the importance of building strong working relationships
• Effective written and verbal communication
• Strong organizational, presentation, and customer service skills
• Ability to quickly master technical concepts
• While encouraged to be a facilitator and driver, equally comfortable digging into business requirements or drilling into architecture with development teams to solve complex problems

Qualifications

• Bachelor’s degree in computer science, information technology or related field
• 5+ years’ experience in Technical Program, IT, and/or project management
• 3+ years of experience in a program manager capacity
• Experience with Agile and Waterfall program management methodologies
• Experience leading a geo-dispersed team
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