Jobs and Careers

Senior Revenue Cycle Operations Analyst

Remote, USA, United StatesRemotefull_timeVerifiedPosted 29 Jul 2026

💰 $95,000/yr($80,000/yr – $95,000/yr)

About the role

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin Health is hiring an experienced Senior Revenue Cycle Analyst to support our rapid expansion and billing operations. The ideal candidate will manage the full revenue cycle, overseeing daily billing, including payer account management to minimize claims issues, and leading the billing setup for new customers. The role requires strong customer service and collaboration with internal partner success teams to meet customer billing needs.The ideal candidate is deeply detail-oriented, exceptionally comfortable navigating data ambiguity, and highly skilled in high-volume cash posting and ledger reconciliation. You must be capable of identifying operational and posting risks,resolving cross-system balancing variances early without close supervision. We are looking for a highly autonomous, results-driven professional who thrives in a fast-paced, high-volume environment. You will be expected to operate with a high degree of independence, navigating complex billing landscapes and project needs.

Responsibilities

Full-Cycle AR Management: Oversee the end-to-end accounts receivable process, including claim follow-up, status inquiries, and comprehensive management of rejections, denials, and corrected claims.
Strategic Partner Liaison: Serve as the primary interface for external partners, leading difficult conversations regarding account discrepancies and financial disputes with diplomacy and professional resilience.
Cross-System Reconciliation: Reconcile customer accounts, payment applications, and offsets across NetSuite and billing systems (Candid), ensuring 100% transactional accuracy and immediate resolution of balancing variances.
Data Integrity & Risk Mitigation: Enforce rigorous sub-ledger data standards and proactively isolate high-impact downstream data risks to prevent operational bottlenecks.
Analytical Problem Solving: Navigate ambiguity by diagnosing billing discrepancies and compiling clear, actionable summaries for leadership, operating effectively without reliance on step-by-step guidance.
Trend Analysis & Reporting: Analyze payer-specific reimbursement trends to identify and report critically on payment issues, underpayments, and systemic errors.
Cross-Functional Translation: Convert complex medical billing, denial, and reimbursement issues into clear, actionable insights for non-billing stakeholders to ensure strategic alignment.
High-Velocity Execution: Manage a demanding, fast-paced workload with independent prioritization, ensuring strict adherence to daily posting activities and critical month-end deadlines.
Process Evolution: Act as a subject matter expert, refining internal billing guidelines and establishing new processes where gaps exist to drive continuous improvement in revenue cycle performance.
Account Maintenance & Adjustments: Monitor credit balances for time