Senior Operations Manager - web3

Job Title: Senior Operations Manager  
Position Type: FTE – Permanent  
Location: Hybrid, Bay Area  
Salary Range: start from USD $90,000  
Job ID#: 154324

Job Description:  
We are seeking a results-driven and experienced Senior Operations Manager to join a growing Web3 team. This role will be pivotal in driving user growth and global brand awareness through influencer collaborations, user lifecycle operations, and both online and offline campaign execution. The ideal candidate will have a deep understanding of the crypto influencer ecosystem and proven experience designing and managing community growth initiatives.

Responsibilities:
- Develop and maintain strong relationships with key influencers in the crypto industry; source new influencer partners and manage long-term cooperation to support branding and user acquisition.  
- Design and execute user engagement campaigns based on product features and user behaviors; manage the full user lifecycle to improve product adoption and retention.  
- Plan and deliver online and offline events to expand the global awareness of the brand.  
- Analyze operational data and campaign metrics to optimize strategies and improve performance.  
- Collaborate with internal teams to streamline operations and improve workflow efficiency.  
- Provide recruitment-related support for the operations team when needed.  
- Assist with additional daily operational tasks to ensure smooth cross-team coordination.  

Requirements:
- Fluent in Chinese and English; proficiency in an additional language is highly desirable.  
- Minimum of 1 year of experience in the crypto industry with a focus on influencer collaboration and user operations.  
- Strong understanding of Web3 ecosystems, communities, and influencer networks.  
- Hands-on experience designing and executing user campaigns and events (both virtual and in-person).  
- Proficiency with data analysis tools and experience in using data to drive operational improvements.  
- Excellent organizational and communication skills with the ability to manage multiple priorities in a hybrid work environment.  
- Strong pro