Director, Field Digital Engagement & Growth

Job Posting End Date: April 03

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The Director, Field Digital Engagement & Growth is at the forefront of helping agents, brokers and customers understand and adopt Colonial Life’s digital solutions. This position is responsible for serving as a key technical sales specialist for our digital solutions offerings, including but not limited to Colonial Life Connect (which integrates Colonial Life offerings with leading Technology Platforms), Gathr, and other offerings. The position will help develop the strategy on how to present a compelling message to our field and customers/brokers through consulting on platform capabilities and interactive, engaging and tailored demonstrations/system overviews, building awareness and generating opportunities. The role will act as a strategic partner with our Colonial Life field representatives to secure new business and expanded revenue opportunities with existing brokers and/or customers. The incumbent will work in close partnership with internal and external business partners, including field representatives, customers, brokers, and technology vendors to identify specific solutions.

Principal Duties and Responsibilities

• Partner with CL Field professionals to collaboratively develop the sales strategy, taking a leadership role on how to present our digital solutions, and leverage technology selling expertise and knowledge of CL’s differentiators to guide market messages on our end-to-end technology value story.
• Create and deliver high impact training & tools that communicate the benefits that our ben. admin & enrollment technology can offer to current and prospective customers particularly when paired with our strong CL product and services offering.
• Perform solution/platform demonstrations/overviews for field, prospects and clients, as well as distributors (including brokers and their technology leadership), leveraging expertise in CL offerings
• Provide in-depth technical and operational expertise of benefits technology platforms; create opportunities to show CL thought leadership in the benefits technology space.
• Advise, guide, and support Colonial Life’s Field to enable the sale of digital as a product.
• Lead the rollout of new benefits technology, programs, and relationships. 
• Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies.
• Maintain awareness of competitive issues, trends, and opportunities in the marketplace; help our field teams position our solutions appropriately to win.
• Identify training opportunities and provide input into the development of training programs.
• Partner with field, technology sales teams, and broker teams, developing strategies to increase the adoption of our digital integrations/solutions and promote the value of our deep partnerships.
• Apply solution selling skills by understanding employee HR/Payroll/Benefit challenges and issues facing employers and demonstrating/consulting solutions to these challenges
• Utilize deep understanding of products and relay that expertise to brokers and/or customers by answering questions about