Associate Operations Manager

Title: Associate Operations Manager
Salary Range: $69,000 - $70,000
Location: Ridgewood, NY
Employment Type: Full-Time, day shift, must have open availability including weekends
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo:   
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities: 

• Continue daily tasks and responsibilities as a supervisor  

• Shadow and learn how to manage daily operations including cross-functional and interdepartmental areas of the business  

• Deputy Time & Attendance training including scheduling, timecard approvals, and documentation of attendance issues  

• Identify and suggest creative ways to optimize each employee/customer's experience at DocGo  

• Participate in new leadership development training  

• Learn payroll discrepancy and check replacement processes  

• Complete NinthBrain Learning Management System Overview training  

• Complete Employee Corrective Action & Conflict Resolution training  

• Complete Performance Review training for hourly staff  

• Become familiar with staffing agency and recruiting workflows  

• Review and strive to obtain a comprehensive understanding of all company policies and procedures  

• Complete any other duties or training as assigned 

Qualifications: 

• Experience supervising or managing a large team  

• Healthcare experience strongly preferred  

• Scheduling experience  

• Organization skills  

• Problem solving skills 

• Attention to detail

• Proficiency in Microsoft Word and Excel

• Excellent verbal and written communication skills

• 2 years of licensed driving experience with an acceptable driving record

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected ch