Psychiatry - Program Director - Child Division - NC-PAL

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

NC-PAL Assistant Director

The NC-PAL Assistant Director will oversee program administration for the North Carolina - Psychiatry Access Line (NC-PAL) and ensure that day-to-day tasks for the development and maintenance of the program are accomplished. The NC-PAL Assistant Director will work closely with the NC-PAL PIs, Directors, and other program leaders and sponsor agencies to align with the overall vision and goals for the program, and collaborate with peers to support consistency in program implementation.

 

Duties will vary based on area of expertise, but will be based upon the following position outline:

Responsibility Description Est. Effort Program Administration, Stakeholder Engagement, and Communications - Develop program management tools and track progress towards program goals. Utilize implementation science to ensure continual improvement. - Facilitate staff, committee, department, and other administrative meetings (e.g., across Duke, UNC, and the Department of Health and Human Services). - Together with Administrative Lead: - Plan and convene statewide quarterly stakeholder meetings. - Present at local, state, and national conferences to promote program awareness, sustainability, and expansion. - Organize and schedule public relations activities (e.g., newsletters, website design, promotional materials, presentations, publications, press releases, ads, and fliers). - Maintain liaison with programs, offices, and departments at Duke to coordinate program activities. - Interface with external programs, organizations, and care coordination networks (e.g., Care Management Organizations, Child Psychiatry Access Programs, professional societies, clinic sites, and health departments) to enhance cooperative efforts. - Advise staff regarding program policy as it relates to pediatric behavioral health across local, state, and national initiatives, policies, and programs. - Support the referral coordination and telephone consultation service through regular communication with the Behavioral Health Manager and liaison with referring practices/providers. - Direct and recommend personnel actions including hiring, performance appraisals, transfers, and schedules. - Oversee work of administrative staff to augment program objectives and provide information on program activities. 30% Program Development - Develop innovative ideas for program enhancement, program protocols, procedures, and operating policies, including the expansion or replacement of existing program components. - Liaise with the Directors to coordinate provider education and related training activities. - Lead the development and dissemination of REACH Institute PPP Mini-Fellowship for primary care providers including recruitment, curriculum management, CME accreditation. - Support Department and Division objectives through leadership of and participation in staff wellness initiatives and Diversity, Equity, and Inclusion (DEI) committees. - Work closely with clinical leaders to: - Partner with at least 2 and up to 5 practices to pilot proactive strategies to support individuals with co-occurring I/DD and SED or SMI within the primary care setting. - Coordinate the development, utilization, and evaluation of appropriate educational resources and interventions that assist the patient/caregiver in developing the skills for self-care (e.g., design Family Partner intervention to pilot as part of NC-PAL). - Continually evaluate and improve program implementation activities. - Develop, disseminate, and encourage staff education opportunities. 30%