Medical Assistant

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-21427

Facility:

LOC0005 - 797 Main Street797 Main Street Weymouth, MA 02190

Department Name:

SMC Bridge Program

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)

Under the direction of the department Addiction Medicine Bridge Program Manager Nurse Supervisor, this role will perform a variety of clinical support duties, both within and in support of Grayken Center for Treatment Bridge Program and function as a resource person. This role will act as a liaison between management and staff. Clinical duties include but are not limited to: maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, administering vaccines, performing urine/saliva point of care testing, urine pregnancy testing, treatments and procedures as ordered by the provider. Non clinical duties may include, but are not limited to: communicating information to patients through direct and indirect interactions, maintaining exam and office supply inventory, documenting appropriately in the EMR, and having knowledge of and adhering to the SSH Mission Statement and all SSMC program policies and procedures.

 

Compensation Pay Range:

$23.23 - $31.26

 

Essential Functions:

1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms.

2 - Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. 

   a - Act as a chaperone when needed

3 - Takes vital signs and documents accordingly, as well as performs point of care testing and enter results into EMR.

4 - Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones.

5 - Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff.

6 - Responsible for coordination of room rotations.

   a - Assists with varied procedures and tasks, as directed and under the supervision of the MD, NP, PA or RN.

7 - Assists with receiving test results for providers and calling patient with follow up of labs and tests under direction of providers.
8 - Cleans instruments and equipment following infection control guidelines.

9 - Able to perform serum blood draws.

10 - Maintains excellent customer service and fosters an environment of optimal patient care.

 a - Communicate critical patient information to the nurse and/or provider.

b - Act in a professional manner at all times

c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment

11 - Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, nurses, staff and patients.

a- Attend monthly scheduled staff meetings and attend workflow/other meetings as needed.

12 - May cross-train to assist in covering the front desk team when needed.  Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks.

 a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications.

 b - Is proficient in the use of all computer applications, Epic, MyTime, Workday, Microsoft Office appliactions.

13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow.

a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies

14 - Works in collaboration with RNs and Addiction Medicine and Bridge Program Manager in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies.

15- Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment

 a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role
 b -Verifies pati