Contracts Senior Manager, Enterprise Procurement Contracts

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Hybrid Work Model
The Contracts Senior Manager is required to report to the office every Tuesday and Wednesday each week and two Thursdays per month. This role will also be filled in Woonsocket, RI or other approved Hub (Hartford, CT, etc.)

Job Description

As an Enterprise Procurement Contracts Senior Manager, you will be responsible for supporting the CVS Health enterprise in drafting, negotiating, and finalizing IT and Non-IT deals and contractual documents for the purchase of all categories and commodities of non-merchandise goods and services. You will perform these tasks in accordance with corporate contract and purchasing policies. In this role, you will also lead and/or represent Enterprise Procurement on project teams that include or report to CVS senior leadership and are tasked with facilitating enterprise-wide strategic initiative projects, proposing and executing enterprise-wide savings initiatives, communicating and enforcing both internally and externally CVS policy as well as regulatory requirements, meeting and exceeding business goals, supporting supplier diversity among CVS vendors and within the enterprise, and supporting CVS growth strategy by leading supplier integration efforts related to CVS mergers and acquisition transactions driving CVS growth and synergy opportunities. 

As an Enterprise Procurement Contracts Senior Manager, you will: 

• Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.

• Negotiate all key terms of a variety of contract documents, including but not limited to Legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise.

• Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements. 

• Perform work on special projects as assigned by management with direct line of sight to senior leadership. Implement change and lead larger projects by managing larger group of Contract Analysts to effectuate progress for highly visible engagements.

• Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role.

• Regularly communicate with internal team members and business partners to draft and negotiate pertinent provisions and accurately memorialize specific terms and conditions into appropriate scopes of work, service level agreements, financial incentives, turn-around-times or similar documents.

• Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications.

• Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise. Answer questions posed by participants’ legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards.  

• Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level. 

• Mentor and guide staff where appropriate to drive continuous improvement. Actively support the development of individuals and the team through appraisal, development planning coaching and mentoring.

• Collaborate with other staff to maintain Enterprise Procurement Process Manual and templates: manages changes to the current Enter