Analytics Manager, Leavitt School of Health

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Job Summary:

Western Governors University is hiring an Analytics Manager, Leavitt School of Health (LSH) to join our Institutional Analytics and Research (IAR) team onsite in Salt Lake City, Utah.

The Institutional Analytics and Research (IAR) team supports and enables most university teams, departments, and colleges to make data-informed decisions that lead to better student outcomes. Our analysts, scientists, researchers, and managers are distributed across several teams: Faculty Experience Analytics, Institutional Research, Learning Analytics, Outreach Analytics, and Student Success Analytics.

The Analytics Manager, Leavitt School of Health (LSH) owns the critical relationship and collaboration between College Insights Analytics and LSH. This role involves performing and coordinating rigorous data analyses, projects, and broader initiatives, deploying a mix of leadership, domain knowledge, stakeholder management, project management, and analytics insight. The Analytics Manager establishes and maintains strong relationships with peers and leaders across IAR. As the champion for data-informed decision-making, this role equips university departments, schools, and other teams with state-of-the-art analytics, research, and insights.

Essential Functions and Responsibilities:

• Requirement Analysis: Leads and oversees the documentation of data, analytics, and research needs in projects of high complexity with a student- and equity-centered lens, collaborating with school leaders, data analysts, data scientists, and cross-functional partners. Leads the translation of user stories into technical requirements.

• Expectation Management: Sets and manages expectations about analytics projects and programs with cross-functional impact. Defines and owns communication plans and drives realistic goal setting and clarity about scope, timelines, outcomes, and dependencies.

• Data Querying & Quality: Work with business stakeholders and data analysts/scientists to identify adequate data sources for a project. Drives the identification, investigation, and resolution of complex data issues, contributing to the data's accuracy, completeness, consistency, timeliness, and validity.

• Data Visualization & Storytelling: Combines data analysis, visualization, and narrative structures to convey information in compelling ways that enable deliberate action.

• Communication: Conveys information effectively to senior leaders, partners, and peers using various resources and formats (synchronous and asynchronous, verbal and written). Is open and responsive to feedback to improve work. Fosters a positive and psychologically safe environment that enables open communication and feedback.

• Project Management: Leads and manages projects from inception to completion with a high level of autonomy, ensuring timely and high-quality delivery, adherence to scope, and alignment with business objectives.

• Stakeholder Management: Proactively develops solid and trust-based relationships with senior school leaders and key partners at IAR, Finance, and other functions to manage complex cross-departmental projects and processes effectively.

• Knowledge Management & Documentation: Creates and organizes information about processes, projects, operations, data assets, and insights, making it accessible in ways that increase the University's knowledge and efficiency.

Knowledge, Skills, and Abilities:

• Functional Acumen: Understands the school's most relevant KPIs, the drivers that affec