Government and Public Sector - Senior Microsoft Systems Engineer

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

 

The opportunity 

Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector’s diverse needs, focused on delivering improved public services, with private sector leading practices. We respond to our client’s issues by bringing together highly skilled professionals across Advisory, Assurance, Tax and Transaction Advisory services. This integrated approach facilitates multidimensional support and flexibility to meet our clients changing needs. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?

 

Your key responsibilities 

We’ll look to you to interact directly with the customer, stakeholders, and subject matter resources to coordinate, validate and socialize in one or more areas of technology transformation. Your responsibilities will also include to manage, assess, and implement changes to the related deliverables. You can expect to help our clients with technology-enabled transformation to achieve their business objectives.

In return, you can expect to learn leading practices in technology transformation and delivery and be exposed to a wide variety of business issues solved using technology. We’re also looking for you to act as a role model for EY’s core values and maintain and expand client relationships through the delivery of high-quality work.

Additionally, you will be responsible for leveraging performance management, reporting, and visualization knowledge to develop and monitor BPS Service Center metrics and performance management at the direction of the government. Provide dedicated support to the government by performing the following activities

• Provide IT support for day-to-day operations, infrastructure, and configuration management of client and server based applications.
• Act as an escalation point for complex technical issues related to enterprise applications and their integrations with Active Directory, Certificate Authority, and related Microsoft Enterprise components such as Azure and Entra AD.
• Azure experience required to support  effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related IT infrastructure, focusing mainly on the Azure tenant.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Reinforce engineering standards and guide team activity related to monitoring and tuning system performance, service documentation, ongoing system updates and security patching.