Product Manager

Job Type Full-time Description

Division: Optical Communications

As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together.

At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you.

The Product Manager for the Clean, Inspect & Test (CIT) product line at SENKO is responsible for driving the success of a suite of fiber optic tools and equipment essential to ensuring connectivity reliability. This includes products such as fiber cleaning tools, inspection scopes, interferometers, loss testers and various optical equipment used across manufacturing, telecom, data center, and environments wherever precision fiber optic connectivity is needed.

This role requires a combination of technical understanding and commercial insight to manage the full product lifecycle from opportunity identification, working with suppliers, innovation and roadmap development to product launch and market growth. The ideal candidate is a proactive, customer-oriented professional with strong collaboration skills and an entrepreneurial mindset. You will work closely with engineering, R&D, sales, marketing, and operations teams to drive innovation and support SENKO’s reputation as a leader in fiber optic connectivity solutions.

Come and join us on this exciting journey to shape the future of connectivity!

Requirements

  

Duties and Responsibilities include the following. Other duties may be assigned.

• Proactively align product decisions with company strategy and actively seek ways to increase product profitability
• Develop and own the product strategy and roadmap for the Clean, Inspect & Test (CIT) product portfolio, aligned with customer needs and SENKO’s goals
• Own the product lifecycle which includes define product requirements, manage development timelines, support launches, and oversee post-launch success
• Collaborate with R&D and engineering to translate customer needs into innovative, manufacturable CIT solutions
• Champion SENKO’s “Design-Test-Manufacturing” approach to ensure products meet real-world application needs and are scalable to manufacture
• Analyze market trends, customer feedback, and competitor offerings to refine product direction and identify innovation opportunities
• Coordinate and conduct customer research, including hands-on testing and feedback gathering, to inform product development
• Facilitate application testing and beta trials of new CIT tools to validate performance, usability, and application fit
• Partner with sales to drive customer engagement, including end-user spec-in activity and joint visits with Outside Sales
• Provide technical support to internal teams and external customers for CIT products
• Support sales enablement by accelerating product knowledge through documentation, training, and product demos
• Prepare and maintain product collateral including spec sheets, datasheets, brochures, user guides, and training videos
• Oversee the creation and distribution of onboarding and training tools for distributors, customers, and sales partners
• Collaborate with operations and supply chain to ensure product quality, cost-effectiveness, and availability
• Track product performance metrics including sales, margin, customer satisfaction, and return rates to guide improvements
• Monitor product support cases and failure modes to identify opportunities for quality enhancements and better field performance
• Support marketing with product positioning, messaging, and go-to-market execution
• Create internal tools such as sales presentations, FAQs, and battle cards to support commercial efforts
• Participate in trade shows, customer visits, and field research to promote the CIT line and capture market feedback
• Walk trade show floors to identify product trends, emerging needs, and new potential target accounts

Skills:

• Interpersonal Communication Skills
• Leadership Skills
• Decision Making Skills
• Presentations
• Project Management 
• Time Management
• Customer Relations 
• Professionalism
• Verbal and written communication
• Ability to engage directly with customers, suppliers, and industry partners
• Ability to operate with ownership and initiative; a pro