Director of Regulatory Affairs and Communication

Posting number: VCD2-2026A

Department: Health Services

Job classification: Deputy Executive Director, Contra Costa County Health Plan - Exempt

Posting type: Open

Categories: Administration, Health Services, Management, Professional, Executive Management, Project Management

Summary

The Director of Regulatory Affairs and Communication (RAC) at Contract Costa Health Plan (CCHP or “Plan”) is a senior leadership role responsible for leading regulatory oversight, agency communications, Policy Management Program, regulatory audit support, and enterprise regulatory strategy. This role serves as the primary liaison with state and federal regulators, including the California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), and Centers for Medicare & Medicaid Services (CMS).
 
The Director oversees regulatory submissions, readiness activities, policy governance, and regulatory communications to ensure compliance with Medi-Cal, Medicare, Knox-Keene, and contractual requirements. The position partners closely with Compliance, Operations, Medical Management and Executive Leadership to support organizational compliance and operational excellence.

• Strong knowledge of Medi-Cal and/or Medicare managed care regulatory affairs 
• Experience in policy management program
• Experience managing regulatory agency communications, e.g., DHCS, DMHC, and/or CMS
• Excellent written, verbal, analytical, and presentation skills
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
• Certification in Healthcare Compliance (CHC) or similar certification preferred
• Experience supporting integrated Medicare-Medicaid programs and delegated oversight models preferred
  

• Leading and overseeing regulatory interactions with DHCS, DMHC, CMS, and other applicable agencies
• Leading the enterprise Policy Management Program to ensure organizational policies and procedures are current, compliant, and operationally effective
• Serving as the Chair Policy Management Committee
• Partnering with Compliance leadership to support enterprise compliance program effectiveness
• Identifying regulatory risks and escalation needs and providing recommendations to executive leadership
• Serving as the primary point of contact for formal regulatory correspondence and communications
• Leading and mentoring regulatory affairs staff and supporting a culture of accountability and continuous improvement
• Collaborating with operational units to ensure regulatory compliance across delegated and internal functions
• Drafting, reviewing, and coordinating responses to regulatory inquiries, notices, interrogatories, deficiencies, and enforcement actions

• You will work with a team of staff who are committed to improving our business processes and have a desire to learn
• You will work with a committed leadership team focused on improving plan performance and fostering collaboration across functional units
• You will have the opportunity to support a health plan that administers Medi-Cal, Medicare and Commercial LOB

• Navigating a County administrative structure that differs from industry environments
• Mentoring and developing a growing team of enthusiastic staff to strengthen their regulatory and compliance expertise
• Building compliance programs while driving the adoption of standardized practices across the organization

Competencies Required:

• Delegating- Ability to inspire and create new leaders by developmental opportunities
• Coaching and Developing Others- Ability to mentor and have staff grow professionally
• Managing Performance- Leader in finding creative ways to recognize staff in a governmental environment
• Visionary Leadership- Influence a team to believe in working in a high performing environment and not accept the bureaucratic myth – or a mentality for doing minimum work 
• Teamwork- Collaborating with others is critical in this role
• Leading Cross-Divisional Collaboration- Patient and e