Cashier/Receptionist

Kia Delray is hiring! We are looking for an experienced Receptionist/Cashier to join our team!

This position's purpose is to greet visitors to the dealership in a professional and welcoming manner both in person, and over the phone. Process payments for Sales, Service and Parts tickets.

ESSENTIAL FUNCTIONS (RESPONSIBILITIES):

• Correctly verify payer's identity, required personal Information and amount of ticket.
• Process payments accurately based on payment type and established company policy.
• Obtain proper authorization for payments when required (based on dollar amount limits.)
• Capable of prioritizing work, recognizing urgency of greeting and servicing customers professionally.
• Properly close Repair Orders (ROs.)
• Must be able to meet (and preferably exceed) productivity expectations set by manager.
• Must follow all established department and company policies, procedures, utilizing best practices.
• Work well in a teamwork environment.
• Must be able to work all scheduled hours, including overtime and weekends, if necessary.
• Assist in dealership physical inventory as scheduled.
• Responsible for own deposit envelope, including balancing cash drawer and closing Parts and Service tickets daily.
• Reconcile sales logs to DOC as scheduled.
• Perform other tasks as assigned by manager.
• Must be able to perform all essential functions with or without reasonable accommodation.

DFWP/EOE

Requirements

• Knowledge of payment methods (checks, money orders, credit cards, etc.)
• Utilize basic math skills.
• Ability to work closely with other departments to meet customers' needs and company expectations.
• Perform standard office duties such as filing, computer skills (MS Office), faxing.
• Excellent telephone skills; able to effectively, and professionally communicate with internal and external customers including vendors, managers, office staff and all other company employees.
• Knowledge of mail package service procedures including UPS and FedEx
• Knowledge of processes for extended warranties is a plus.