Security Clearance required:

Able to obtain Public Trust

Do you want to make a difference? 
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?

Come Join Our Team 
Cognosante is seeking to fill a Science Logic Engineer position in support of VA (Veterans Affairs) Cloud Operations and Migration Services (COMS) capability to provide operational input and support for the operations, maintenance, and refinement of VA’s Enterprise Cloud (VAEC) environment, execution support for migrating new and legacy VA applications and services to cloud computing and continuous improvement of VA’s IT infrastructure.
 
What is the position? 
Cognosante is seeking infrastructure monitoring and AIOps cloud engineers with expertise using ScienceLogic SL1 in support of the Dept. of Veterans Affairs (VA) on the Cloud Operations and Migration Services (COMS) program. The candidate will support our VA clients in their cloud operations to enhance, optimize, and maintain their application monitoring capabilities. The cloud administrator must have expertise with Cloud Service Providers (CSPs) Microsoft Azure and/or Amazon Web Services (AWS).  
 
What will I get to do?  

• Provide operations, maintenance, and end-to-end infrastructure support for ScienceLogic environments
• Setup, configuration, operations, and maintenance of ScienceLogic for new or existing systems and applications hosted in the VA Enterprise Cloud (VAEC)
• Continuous configuration and tuning of VAEC Operational Tools (VAECOT) to proactively monitor the VAEC environments and CSP services to ensure all VAEC SLAs are met or exceeded, and performance and costs are optimized
• Assist with integration of SL1 with existing enterprise applications like Service Now and JIRA Workflow Manager
• Help to develop KPI's and operations dashboards
• Create customized SL1 user and admin guides for the VA
• Train end users on SL1 features
• Help explain to app teams the findings/optimizations reported by SL1
• Assist with SL1 infrastructure planning for future usage
• Must be available on-call for 24x7 operations of the SL1 production platform inside the VAEC

What qualifications do I need? 

• Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position
• Minimum of six (6) years setting up, configuring and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.
• Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.). 
• Two or more years working with application monitoring systems(ScienceLogic), AIOps monitoring solutions, and security and compliance solutions
• Must have experience implementing shared services and migrating. systems/applications; and managing and operating systems/applications in an enterprise cloud computing environment.
• Subject matter expertise with Microsoft Azure or Amazon AWS.

What additional characteristics will help me thrive?  

• Previous Federal Government experience
• Active or prior clearance for at least a Public Trust (High-Risk) position
• Ability to create deliverable quality technical documents and how-to guides and other deliverables
• Experience with Change Management and Configuration Management practices, and leveraging the tools you are responsible for, work with and in support Operational Control (OC) and DevSecOps change and configuration management requirements
• One or more Microsoft or Amazon cloud certifications
• Experience assisting with security assessments
• Experience with Agile or DevOps frameworks
• Experience with network and/or systems administration in Linux/Unix and/or Windows environments
• Experience with at least one