Senior Cafe Team Member - Multnomah

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities. A Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good.

Job Summary: The Senior Café Team Member's role is an integral part of the efficient, enthusiastic team that makes Grand Central Bakery’s vibrant cafes such wonderful spaces to be in. The Senior Café Team Member is passionate about serving delicious food and drink to a community of loyal customers.  They are expected to regularly and efficiently work any shift as needed, including working on the sandwich bar during a rush, and frequently serves as Person In Charge (PIC).

Rate of Pay: $17.65

• Tips average $7.00 - $9.00 per hour.

Specific requirements: Must be available to close majority of shifts, must be available Tuesday-Saturday. 

Schedule Requirements: works 4-5 shifts on a regular basis. Schedule flexibility and the ability to work weekends is required. Senior Café Team Member is able to perform one of these specialty assignments in addition to the Coffee specialty assignment.

•     Office closer

•     Sandwich bar opener

Supervision: This position reports to the Café Manager.

Competencies:

Customer Orientation
Team Player
Mission Focus
Drive and Energy
Informal Communication

High Standards
Composure
Positive Impact

Problem Solving and Decision Making

Self-Objectivity

Change Agility

Essential job responsibilities:

Coffee specialty:

•         Clear and frequent communication with coffee and tea vendors for training needs, new information, challenges or ongoing needs

•         Ensures all team members are trained to operate with efficiency at the espresso machine, making delicious drinks, including latte art

•         Coordinates pars and ordering for all coffee, dairy, and beverage related products

All Senior Café Team Members have the following essential job responsibilities:

·         Proficient on Point-of-Sale System

·         Serves bread and pastry to customers while ensuring both meet GCB specs

·         Makes and serves all sandwiches according to GCB specs- including during a rush

·         Makes and serves all coffee and espresso drinks according to GCB specs- including during a rush, and is proficient at latte art

·         Displays product knowledge of all items on our menus

·         Works in a way that maintains a clean cafe environment including bussing, washing dishes, and executing all necessary café cleaning tasks.

·         Shares knowledge about where and how our products are sourced with customers and team members

·         Has a solid understanding of our organizational structure and who/what/where to go for problem solving

·         Works in a way that can improve the cafe environment- takes initiative, contributes ideas, is solutions oriented

·         Uses creativity and ideas for product display to maximize sales

·         Knows and regularly works the duties of multiple shifts, including Retail Open, Retail Close, Mid/Swing shifts, Barista shift, and either Office Close or Sandwich Bar Open

·         Often leads in training and acts as the PIC as needed

·         Has a "pitches in" mentality, can be seen volunteering with duties or helping others

·         Adheres to proper cash handling procedures and standar