Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

The Facilities Coordinator is responsible for systems administration of maintenance management systems, vendor coordination, and ensuring seamless day-to-day facility operations. This role combines tactical facilities management with creative problem-solving, requiring someone with exceptional attention to detail who takes pride in creating beautiful, functional workspaces while managing work orders, coordinating with technicians, and maintaining strong client relationships

Your day-to-day tasks will include:

• Oversee daily work order review and follow up to ensure successful service delivery and customer experience
• Schedule and manage vendor performance of all Preventative and Recurring Maintenance activities for assigned properties
• Manage Corrigo work order systems and associated data continuity to maximize system capabilities and meet client objectives
• Respond to reactive maintenance and repair requirements in a timely manner while confidently prioritizing projects
• Process facilities-related invoices and track expenditures within assigned offices to ensure timely payment
• Receive, sort, and distribute incoming mail and packages, including lab sample delivery requiring DOT-IATA certification
• Cultivate positive working relationships with building management, engineers, service providers, and client representatives
• Support development and production of monthly, quarterly, and annual account reporting including work order activity and compliance metrics
• Act as backup for receptionist duties and serve as interface with clients, vendors, and guests

Desired experience and technical skills

Required:

• 2-3 years’ experience in facilities operations or similar field
• Strong project management and prioritization skills
• Superior customer service skills with orientation toward exceptional client experience
• Ability to multitask and work independently without direct supervision
• Strong written, verbal, and interpersonal communication skills
• Experience using ticketing tools and CMMS systems
• General computer skills including Google Suite and Excel knowledge

Preferred:

• Proven vendor management experience
• Capability to customize administrative reports
• Cross-functional teamwork experience in office operations (Logistics, Purchasing, Events)
• Experience with JLL Corrigo work order systems
• DOT-IATA training and certification (must be acquired within 60 days of hire)
• Strong organizational skills and collaborative working style
• Creative problem-solving abilities with a can-do attitude

Estimated total compensation for this position:

56,000.00 – 70,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Waltham, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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