Head 1B Consumer Product & Retail Distribution Monitoring & Execution

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control

Job Description:

The Head, Business Line Relationship Management for the Consumer Bank will lead a group of Business Line Relationship Managers who are Business Line SMEs and will be the conduit between the Consumer Bank businesses and the centralized Business Management and Governance unit as well as the gateway role between 2nd line of defense partners and the Consumer businesses.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Liaises with the BMG teams and conduit for 2nd line of defense partners across the Enterprise to ensure 1st line is appropriately identifying, owning, managing and prioritizing risks and work efforts
• Leads a team of relationship managers who are subject matter experts for their respective business lines
• Provides trusted, objective advice and guidance to the AMCB Businesses on risks and issues (Relationship Management, Program Oversight)
• Partners with Cross Border led Channel 1B teams to define standardized approaches to common capabilities
• Leverages the proposed Leading Practices Industry organizational structure approach to align current resources
• Acts as a business SME who is an active participant in understanding Business strategy and priorities to understand and mitigate any risks that my result from changes in strategy and priorities
• Draws in BMG and 2nd and 3rd line expertise to support business in complying with regulatory and compliance requirements
• Acts as conduit between BMG and control partners to the business (e.g. Compliance, AML, ORM, TRiMis)
• Engages US AMCB Consumer, Consumer Distribution, Wealth and control partners (eg.) on a regular basis to support alignment to risk appetite and business strategies and priorities
• Ensures that the risk appetite is institutionalized within the Businesses via effective training and participation on business governance/risk committees
• Ensures that first line risk management requirements are front of mind for business leaders in AMCB US Consumer, Consumer Distribution and Wealth as a business risk (Program, Oversight)
• Ensures that the BMG program is effective but is also aligned and properly calibrated with US AMCB Business structure, processes and procedures to optimize efficiency across the program from risk management/compliance and Business standpoint
• Includes active participation at business line direct report meetings and risk committee meetings in design of process and procedures of Business (Relationship Management)
• With AMCB US Consumer, Consumer Distribution and Wealth businesses: facilitates the ability to identify and assess risk and controls
• Ensures that the Consumer Businesses operate within the Bank's risk appetite across all products and services
• Drives an integrated and effective risk management program and culture across AMCB Consumer, Consumer Distribution and Wealth businesses
• Provides first line/Business perspective into overall program-wide initiatives and brings BMG and 2nd line partner expertise to support US AMCB Consumer, Consumer Distribution and Wealth business partners

Education & Experience:

• Bachelor's Degree required or equivalent experience
• 10+ years of related experience
• Solid understanding of Consumer Bank Product and Channels
• Ability to successfully operate in matrix environment
• Must have strong pulse on the industry
• Organizationally astute, with superior influencing, collaboration and communication skills
• Strong leadership and people management skills with demonstrated experience in leading and developing high performing teams