Senior Program Manager - 2159

Company Description

No Relocation Assistance Provided.

KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Job Description

Manages cross-functional teams focused on the delivery of Kioxia Solid State Drives, technologies, features, and services. Plans and directs qualification schedules. Monitors the product/program/project from initiation through final delivery. Organizes interdepartmental activities ensuring completion of the product/program/project on schedule and within constraints of performance criteria, design elements, quality, schedule, and features.

The role will involve managing the relationship between the Customer Technical Support team (CTS) and other Kioxia cross-functional teams comprised of team members from sales, engineering, quality, marketing, legal, etc. towards the successful development and deployment of projects under very tight and overlapping schedules. Coordinate with other groups in Kioxia to develop schedules and deliver products to customers for qualification. This position requires an energetic, experienced self-starter with a history of successful major programs or projects and increasing levels of responsibility. The position requires engagement with all levels within the business as a facilitator and champion; to plan, organize, track, and communicate.

The ideal candidate has a proven ability to develop detailed plans for complex projects that involve challenging requirements, multiple office locations, and hard deadlines as well as a deep understanding of project management principles. Experience with Microsoft Project and a strong fundamentals of PMP philosophies and execution.

Responsibilities

• Coordinate all areas of the business in preparation for the qualification of new products or services.
• Understand and assess critical paths and dependencies for delivering products and services.
• Facilitate discussions between Sales, Marketing, Engineering, and Customer Technical Support teams.
• Optimize and integrate policies, processes, business rules, and metrics.
• Drives definition of business and operational metrics, measurement of analysis and reporting.
• Creates and delivers clear and insightful materials to internal organizations and executives.
• Understand and coordinate the sequencing of qualification schedules and resource planning to accomplish progress.
• Aggregate, organize, and synthesize program and project information in order to communicate with extended team and management.
• Prepares and presents milestone reviews to upper-level management with input from project teams requirements.
• Candidates must possess the ability to build an excellent rapport with internal constituents; other program managers, product managers; engineers, and technologists with a variety of personalities and styles.
• Strong program and project management skills.
• Proven experience managing complex projects to successful completion including the ability to navigate complex environments and work with interdisciplinary teams and effectively communicate priorities, delivery expectations, risks, and concerns to senior management.
• Define and/or modify processes rather than applying what exists today.
• Candidates must be flexible and able to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines.
• High tolerance for ambiguity.
• Ability to be extremely detail-oriented and to use analysis to drive decisions.
• Proven ability to work in a matrix-style organizational structure to motivate and influence others.

Qualifications

• 10+ years’ experience working in Sales, Business, Customer Success Operations or other areas.
• Experience should include 5-7 years or more of experience in managing multiple large, multi-disciplinary cross-functional projects. 
• Previous experience must include responsibilities such as project planning, data analysis, and managing overall schedule(s), priorities, issues, communication with key clients and project stakeholders, risk management, and the drive necessary to move the project toward successful completion.
• Experience with Microsoft Project and a strong fundamentals of PMP philosophies and execution.
• Management