IT Senior Project Manager

The Senior Project Manager is responsible for delivery execution mechanics across complex IT programs and initiatives, ensuring disciplined planning, governance adherence, and day-to-day operational control.

This role does not own business requirements or benefit realization; it partners closely with Program Managers, who are accountable for delivery against business objectives, scope prioritization, and outcomes. The Senior Project Manager owns TAG’s IT and Digital Organization (ITD) governance execution for strategic IT programs and initiatives and additional projects as the portfolio evolves.

Reporting Relationships:

• Reports to Global IT Head, LHH CTM Operations & Delivery

Direct Reports:

• None

Location:

• US/Canada

Travel:

• Minimum travel may be required.

Language:

• Proficient in English

In this role you can expect to

Success in this role is demonstrated by measurable delivery performance, governance compliance, and predictable execution across the portfolio, including:

• Plan and execution predictability: Maintain an integrated plan; deliver >90% of key milestones on time (or approved re-baselined) each quarter; keep RAID current with >90% of high/critical issues owned with due dates and mitigations.

• Governance adherence: 100% of required ITD tollgates completed on time with complete artifacts and approvals; zero critical audit findings attributable to governance non-compliance.
• Reporting and change control: On-time weekly status reporting with clear RAG status and decisions needed; 100% of scope/schedule/budget changes processed through change control with documented impact.
• Financial and vendor performance: Monthly forecast accuracy within ±10%; >95% of vendor milestones delivered on time with documented acceptance criteria; exceptions resolved within agreed SLAs.

Key Accountabilities

• Own delivery execution mechanics including integrated plans/schedules, RAID management, financial tracking, and resource coordination.
• Run delivery cadence including status reporting, milestone tracking, and issue/risk escalation.
• Enforce disciplined change control; identify governance gaps and delivery risks and drive corrective actions.
• Own and operate ITD governance processes across programs and