Group Product Manager

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.

Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

We are seeking an innovative, design-focused, growth-focused product manager who can join our team and help make PolyAI the best conversational AI platform. You will report into Devidas Desai, our Vice President of Product Management.

In this role, you will guide roadmap planning for our user-facing product(s), and oversee go-to-market activities for new features. You will be up to speed on the market landscape in order to articulate a market-differentiated product experience that addresses the sophisticated needs of our customer base. You will need to influence the team on product enhancements, and oversee execution for your product areas.

Requirements

• Demonstrated ability in launching complex products and features to market and growing them
• Experience leading product managers
• Leadership Experience: Prior experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes
• Data-savvy: you find a way to get the data you need and whip it into an insightful story with no help. You know how to use this data to make decisions without getting stuck in analysis paralysis
• Technically proficient: you have collaborated with engineers in understanding and supporting the development of the technical architecture of the products you have built
• Strategic - you can craft a coherent product vision, multi-year strategy and quarterly roadmap that your team and the business rallies behind

The ideal candidate will demonstrate characteristics and experiences to include:

• BS or equivalent degree in Computer Science, MIS or equivalent preferred. Additionally MBA, MS, or equivalent degree preferred
• 7+ years of experience in product management, business strategy role
• Experience working on complex, enterprise solutions
• An entrepreneurial spirit with an ability to operate successfully in a rapid growth environment. Not afraid to fail; brings a mentality of rapid innovation and the desire to attain big goals.
• Ability to deliver persuasive and accurate presentations to executive teams, external-facing stakeholders, and customers
• High level of self-training and self-drive. High integrity, principles, and ethics

• Excellent team-building, interpersonal, and relationship management skills

Equal Opportunity Statement

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

Benefits

💰 Participation in the company’s employee share options plan

🏝 25 days holiday, plus bank holidays

🏡 Flexible working from home policy plus a one-off WFH allowance when you join

🌎 Work from outside of the UK for up to 6 months each year

🧡 Enhanced parental leave

📚 Yearly learning budget

🚲 Bike2Work scheme

🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.