Vendor Data Specialist
EdenredAbout the role
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
The Vendor Data Specialist is a critical part of the Supplier Operations Team, ensuring accuracy and consistency of vendor data records. In this role, you will support teams cross-functionally in support of our customers and their vendors, responding to inquiries, ensuring all necessary validation occurs prior to allowing changes or updates. This role works closely with the Data and Reporting Teams as a liaison to the Operations Teams.
Essential Functions: Duties and Responsibilities
Ensure data consistency and adherence to policies regarding vendor data records
Provide support to suppliers and customers via inbound email inquiries
Provide support to internal teams via Jira tickets, facilitating vendor record updates and validation
Use Tableau reporting to identify inconsistencies in data and take appropriate corrective actions
Consistently work on special projects to achieve business goals and customer objectives
Assist the Supplier Enablement team with prioritization related to outbound call lists, ensuring high priority items are addressed accordingly
Provide support to the Payments Team as needed to complete payment processing timely
Perform other duties as assigned
Required Skills/Abilities:
Familiarity with Salesforce, Jira, and Office 365 applications
Attention to detail and ability to follow internal policies and procedures
Advanced Excel skills, especially the ability to work with large sets of data
High sense of urgency to complete tasks timely and accurately
Education and Experience:
Required:
High School Diploma or equivalent
A minimum of 2 years’ experience in a customer support role, supporting both internal and external customers
Preferred:
College Degree or equivalent
Physical Requirements:
Prolonged periods of sitting at a desk
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