Assistant Director of Facilities and Operations

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Department

Residential Life

Job Summary

The Assistant Director of Facilities and Operations position is a full time, 12-month position responsible for the daily operations and facilities management in a residence hall community of 740 residents, graduate/ family housing complex of 120 units and sorority-life housing community complete of 16 bedrooms. Principal responsibilities include managing housing operations logistics, coordinating with campus facilities, maintenance and custodial providers, overseeing maintenance and renovation projects, and promoting a safe, clean, and welcoming residential environment that supports student success. Additional responsibilities include staff supervision and staff development, administration and building management, summer and conference operations, in addition to other departmental and university responsibilities. The position directly supervises Accounting Specialist 2, two graduate assistants, a Senior Office Assistant and Office/ Desk Assistants, summer conference staff and temporary/ part time painter staff. The Assistant Director is required to be available for irregular hours, extended workdays, on-call emergencies and weekends. This position is designated as essential personnel and is required to be present for emergency situations including but not limited to: inclement weather, health crisis isolation response. etc. 

Job Description

Facilities Management:  

• Serve as the primary liaison between Residential Life and Facility Services and external vendors and contractors completing facility maintenance, cleaning and upkeep in university-owned residential communities.  

• Oversee the day-to-day management of regular maintenance, repairs, custodial services and capital improvement projects for residential facilities.  

• Coordinates the facility related logistics for opening/ move-in, check-ins, check-outs.  

• Coordinate emergency response for facilities issues, including floods, fire alarms, HVAC outages, etc.  

• Maintain building key control systems and coordinate lock changes and access permissions. 

• Ensure that facilities meet fire and life safety codes.  Accommodate facility requests for students with special needs.   

• Ensure all grounds and building surroundings are maintained properly at all times, conducting regular walking tours of the buildings and grounds to inspect for repairs, cleanliness, and compliance of all policies, procedures and safety.   

• Facilitate the evaluation of custodial performance within assigned residential areas on a weekly basis.   

• Assist in the coordination of construction, renovations, and repairs with architects, engineers, construction managers, and contractors.    

   

Housing Operations:   

• Utilize verbal and written communication skills to keep residents informed regarding any facility related policies, service changes and repairs requiring additional time, etc.   

• Work closely with the Accounting Specialist to ensure accurate information on student accounts and in housing software including: ro