Senior QA Engineer

<p><strong>What is Box?</strong></p> <p>Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.</p> <p>By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.</p> <p> </p> <p><strong>Why Box needs you:</strong></p> <p>Box is looking for a highly skilled Senior QA Engineer to support our CPQ and NPI systems. In this role, you will be responsible for ensuring the quality of changes and solutions released for these critical systems. You will develop and execute comprehensive test plans, oversee UAT test case execution, and document defects using approved standards and tools. Your expertise in creating and maintaining test automation scripts will contribute to the growth of Box's automation library. Additionally, you will identify operational bottlenecks within CPQ and NPI processes, streamline operations, and enhance efficiency. Creating training materials and operating manuals specific to these systems will also be part of your responsibilities. With strong estimation skills, you will ensure thorough testing coverage by estimating effort required for enhancements and projects related to CPQ and NPI. Joining Box as a Senior QA Engineer means being part of a dynamic IT organization focused on excellence in execution and service delivery. Your contributions will directly impact Box's ability to deliver high-quality products while maintaining seamless operations.</p> <p> </p> <p><strong>What you'll do:</strong></p> <ul> <li> <p>Develop and execute comprehensive test plans for CPQ (Configure, Price, Quote) and NPI (New Product Introduction) systems to ensure high quality of changes and solutions released.</p> </li> <li> <p>Oversee the review and execution of UAT test cases for CPQ and NPI systems while accurately documenting defects using approved standards, processes, and tools.</p> </li> <li> <p>Create and maintain test automation and performance scripts with the goal of growing our automation library.</p> </li> <li> <p>Identify operational bottlenecks and areas of improvement within CPQ and NPI processes, working towards streamlining operations and enhancing efficiency.</p> </li> <li> <p>Create and maintain training materials and operating manuals that support QA standards specific to CPQ and NPI systems.</p> </li> <li> <p>Estimate the level of effort required for testing enhancements and projects related to CPQ and NPI, ensuring thorough testing coverage.</p> </li> <li> <p>Provide regular reports on the quality of products, software development lifecycle processes, as well as recommendations to delivery teams regarding the risk associated with promoting solutions for production use in relation to CPQ and NPI systems.</p> </li> </ul> <p> </p> <p><strong>Who you are:</strong></p> <ul> <li> <p>Strong educational background with a Bachelor's degree in Computer Science or related field</p> </li> <li> <p>5+ years of experience in Salesforce and CPQ testing, functional testing, and automation testing</p> </li> <li> <p>Proficiency in writing test cases and test plans for functional, automation, and regression testing</p> </li> <li> <p>Experience with tools such as Jira, X-ray (for writing test cases), Tosca for automation, P1 CPQ, P2 Salesforce, Apttus CPQ, and NPI</p> </li> <li> <p>Demonstrated expertise in quality defect tracking, auditing, and testing processes</p> </li> <li> <p>Excellent communication skills both verbally and in written form</p> </li> <li> <p>Ability to work in matrixed team environment while maintaining organization and accurate tracking of deliverables</p> </li> </ul> <p> </p> <p><strong>Percentage of Time Spent:</strong></p> <ul> <li> <p>25% partnering with stakeholders to understand use cases and developing quality/acceptance criteria for new opportunities/enhancements/issues/bugs</p> </li> <li> <p>50% leveraging your technical knowledge to ensure quality is woven through the delivery of all our solut