Lead Community Support Specialist

Job Description:

Job Title: Lead Community Support Specialist

Location: Saint Louis, MO

Department: Adult Community Services

Employment Type: Full-time

Job Summary:
Step into a rewarding leadership role where you can guide, support, and inspire a dedicated team committed to transforming lives and strengthening communities. As a Lead Community Support Specialist, you’ll play a vital part in helping individuals with mental illness and substance use disorders build stability, independence, and hope. This position is ideal for a compassionate leader who values collaboration, mentoring others, and promoting high-quality services that truly make a difference. We are looking for someone who is adaptable, motivated, skilled in teamwork, and dedicated to empowering clients and staff alike.
In this role, you will provide clinical support, treatment planning guidance, staff development oversight, and community-based services while ensuring adherence to agency, DMH, and CARF standards. You will help shape service delivery, strengthen team skillsets, coordinate care, and serve as a positive representative of the agency. You will also perform the full responsibilities of a Community Support Specialist while assisting with program oversight in collaboration with supervisory and clinical leadership.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Support and assist the CSS Supervisor in treatment team meetings by providing feedback, guidance, and clinical insights.
· Develop and assist staff in creating individualized, evolving treatment plans that follow DMH/CARF standards.
· Coordinate screenings and assessments and complete all required correspondence and documentation in a timely, thorough manner.
· Review files to ensure treatment plans reflect assessments, DAP formatting is used, documentation aligns with treatment goals, and transition planning begins at admission.
· Build and maintain community partnerships and represent the agency in outreach and advocacy efforts.
· Participate in supervisory meetings to support individualized training plans for CSS team members and provide documentation of supervisory activities.
· Assist in crisis situations, including follow-up actions, incident reports, and investigative steps.
· Help CSS team members enhance group facilitation skills through training, modeling, and feedback.
· Assist management in ensuring department adherence to all DMH/CARF and Agency regulations.
· Participate in interviewing, hiring, and training new CSS staff.
· Perform all job duties of a Community Support Specialist as needed to support clients and program functioning.
· Assume CSS supervisory responsibilities during the absence of the CSS and/or Clinical Supervisor.
· Contribute to organizational goals and objectives through active engagement and support of agency initiatives.
· Perform other duties as assigned by supervisory leadership or the Chief Executive Officer.

Education, Experience, and/or Credential Qualifications:
· Master’s Degree in social work, counseling, psychology, or a closely related field and at least one (1) year of full-time equivalent experience in providing community support services; OR
· Bachelor’s Degree in social work, counseling, psychology, or a closely related field and at least two (2) years of full-time equivalent experience in providing community support services;
· Demonstrated competencies in supervision and substance use treatment/rehabilitation through experience and/or training.

Additional Qualifications:
· Must be at least twenty-one (21) years of age to operate a company-owned vehicle and at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
· Current driver’s license, acceptable driving record, and current auto insurance.
· Must have reliable transportation to transport clients in personal vehicle.
· First Aid certification within three (3) months of employment and upon renewal.
· CPR certification within three (3) months of employment and upon renewal.
· Behavioral Management training completed within thirty (30) day