General Manager Potbelly | DTW Airport

The General Manager is the co-leader of the Potbelly shop! They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too

What’s In It For You**:

 Competitive pay with performance-based annual raises!

• Medical, Dental & Vision Insurance 
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution 
• Commuter Benefit Program 
• Retirement Savings 401(k) with company match
• Employee Assistance Program 
• Paid Time Off 
• Discount Program 
• Flexible Work Schedule 
• Career growth opportunities 

 

Job Duties and Functions 

 

• Train, coach and develop Potbelly Associates and Shift Leaders 
• Effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders 
• Develop and maintain a Good Vibes culture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders 
• Update communication board with critical shop information 
• Attend regularly scheduled meetings
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met 
• Count drawers and follow proper daily cash handling procedures 
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes 
• Assists General Manager with the control of cost of goods, variances and inventories within the shop 
• Control assigned P&L line items 
• Ability to maintain deadlines and prioritize while running an effective shift 
• Comply with health and safety standards for food, cleanliness and safety 
• Effectively handle customer complaints/issues 
• Others duties as assigned