Events Coordinator

Job Purpose:

To assist in the planning, coordination, and execution of both online and in-person events aimed at gaining clients for the company. This role involves facilitating events from setup to breakdown, ensuring all attendees have an excellent experience, and supporting the Events Manager and team with various administrative and logistical tasks.

Key Responsibilities:

Event Coordination:

• Complete all assigned event tasks, ensuring deadlines and quality standards are met.
• Assist clients with event inquiries and follow up within 48 hours.
• Attend and work on all assigned events, both online and in-person.

Online Event Duties:

• Assist the team with calendars, scheduling, CRM, and project management tasks.
• Attend online events and interact with clients, providing support and engagement.
• Perform post-event auditing and other necessary tasks to ensure event success.

In-Person Event Duties:

• Travel to different offices to attend meetings, pick up event supplies, and fulfill any event needs.
• Set up, rearrange, and tear down event spaces, including moving tables and chairs.
• Ensure speakers have what they need (marketing material, electronics, etc.) and everything is working correctly.
• Check-in and welcome event attendees, providing a friendly and professional experience.
• Support event speakers as needed, including ordering lunch and running errands.
• Maintain event center supply/catering list and coordinate orders.
• Maintain event center cleanliness during the event.
• Unpack/pack event materials and maintain beverage and snack center areas.
• Be the first to arrive and last to leave during events to ensure smooth operations.

Administrative Support:

• Assist the Events Manager and team with various administrative duties as needed.
• Support internal company events with planning and execution.
• Maintain accurate records and documentation related to events.

Competencies:

Integrity

• Consistently demonstrates ethical behavior.
• Addresses minor ethical issues independently.
• Ensures confidentiality and privacy in more complex situations.

Accountability

• Manages own workload and meets deadlines with minimal supervision.
• Takes responsibility for the outcomes of projects.
• Proactively addresses issues and takes corrective actions.

Customer Focused

• Addresses customer needs independently.
• Handles more complex customer inquiries and complaints.
• Consistently seeks ways to improve customer satisfaction.

Time Management / Organization

• Plans and organizes own work efficiently.
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