Sales Engineer - Video Security & Access Control (Northeast)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose everyday by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and video security & access control.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

The Video Security & Access Control group at Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

The Sales Engineer for the Video Security & Access Control division is focused on supporting key accounts, channel partners, and sales account managers. The Sales Engineer will work to build ongoing technical relationships with our partners and customers as their best advocate for MSI solutions into the future.

Responsibilities:

• Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders.

• Ability to captivate a meeting by delivering world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers.

• Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.

• Develop and maintain strong relationships with customers and partners through technical thought leadership

• Collaborate with Technical Support leadership in post-sales guidance when business appropriate

• Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups.

• Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well key complementary technologies, industry trends, and relevant certifications.

• Additional responsibilities as assigned by leadership

Qualifications 

• 3+ years’ experience in a sales engineering or pre-sales design role for video/access control products

• Candidates with technical certifications in the following areas or equivalent experience preferred. (cloud computing, networking, storage technologies, cybersecurity, API/SDKs)

• Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable. 

• Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology with an aptitude for customer satisfaction.

• Excellent communications skills, both verbal and written. Ability to explain complex technical topics to both technical and non-technical audiences. 

• Possesses strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security

• Takes on and advocates for personal projects or initiatives and frequently volunteers to take on tasks and responsibilities outside of typical daily responsibilities.

• Has excellent time management and consistently meets deadlines with focus and purpose.

• Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group.

• Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos