Scheduling Team Representative - Burg Children's Dentistry & Orthodontics

Description

  Responsible for all aspects of patient appointment scheduling within our dental practices, including answering phone calls, voicemails and emails, accurately collecting patients' information, booking new and existing patient appointments, confirming appointments, handling cancellations, and ensuring smooth patient flow by coordinating with the dental team to optimize the schedule 

Requirements

Excellent Communication skills - Clear and concise communication with patients and team members

Precise Attention to Detail - Ensure accuracy in scheduling information and data entry

Problem-solving Abilities - Identify and resolve scheduling conflicts or issues proactively

Adaptability - Flexibility to adjust schedules based on changing circumstances or priorities

Strong Organizational Skills - Ability to manage multiple offices' schedule protocols effectively

Passion for Teamwork - Positivity, respect, accountability, reliability, time management, interpersonal skills

Technical Proficiency - Ability to learn and utilize scheduling software and tools efficiently