Posting Title

Business Development Operations Group Manager

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Location

CO - Golden

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Position Type

Regular

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Hours Per Week

40

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Working at NREL

The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for energy systems research and development.

Join the National Renewable Energy Laboratory (NREL), where world-class scientists, engineers, and experts are accelerating energy innovation through breakthrough research and systems integration. From our mission to our collaborative culture, NREL stands out in the research community for its commitment to an affordable and secure energy future. Spanning foundational science to applied systems engineering and analysis, we focus on solving complex challenges to deliver advanced, secure, reliable, and cost-effective energy solutions. Our work helps strengthen U.S. industries, support job creation, and promote national economic growth.

At NREL, you’ll find a mission-driven environment supported by state-of-the-art facilities, multidisciplinary research teams, and strong collaborations with industry, academia, and other national laboratories. We offer robust professional development opportunities, and a competitive benefits package designed to support your career and well-being.

Learn about NREL’s critical objectives: NREL's Mission and Vision.

Job Description

The Business Development (BD) Operations Group Manager will lead a dynamic team of Salesforce developers, administrators, business analysts, and process architects in delivering strategic technology solutions, built primarily on the Salesforce platform, for NREL’s Innovation and Partnerships Office (IPO). This role is pivotal in enhancing the efficiency of internal IPO operations, driving early-stage customer engagement, extracting insights to support decision making, and ensuring solutions align with enterprise goals and DOE/NREL policies. This leader will drive the design, development, and implementation of scalable, secure, and user-centric business systems, anchored by the Salesforce platform and integrated with other technologies. The successful candidate will bring a blend of technical expertise, team leadership, strategic insight, and a passion for innovation and operational excellence.

Specifically, the BD Ops Group Manager will guide the team through:

• Design, development, and implementation of business solutions and continuous improvements; definition, implementation and exeution of governance methodology for IPO solutions;
• Providing technical infrastructure and strategy expertise
• Reporting and analytics to provide strategic insights to guide decision making and planning

They will seek to implement practices that enhance the quality of IPO’s technology solutions while improving the efficiency of internal IPO processes.   In addition, the successful candidate will work to ensure IPO’s technology solutions and processes, leverage best practices and meet lab and DOE requirements for information security, backups, data management, and governance.

Job Duties:

Leadership & Team Development

• Lead, mentor, and inspire a multi-disciplinary team, fostering a culture of continuous learning, agile delivery, and high performance.
• Provide coaching, performance feedback, and professional development opportunities tailored to each team member.

Technology Strategy & Delivery

• Oversee architecture, design, development, and support of complex, primarily Salesforce based Salesforce-based solutions and other integrated technologies.
• Champion scalable and secure application development in alignment with enterprise and DOE standards, including change management, DevOps, testing, and release practices.
• Apply systems development lifecycle methodologies (Agile, Scrum, or hybrid) to deliver impactful, timely, and user-adopted technology solutions.

Business Engagement & Stakeholder Collaboration

• Partner with IPO offices including Technology Transfer, Proposal Operations, Innovation and Entrepreneurship, and Strategic Partnerships to deliver solutions that align with NREL’s strategy and mission.
• Guide the team in translating business needs into clear technical requirements and strategic roadmaps.
• Drive governance practices to prioritize work, manage risk, and align initiatives