Associate Software Engineer - Customer Payments Support

Facility

Lak Information Systems/DTO3 B026

State

Florida

Frequency of Pay

Monthly

Minimum Base Pay

5,655

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration.  Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.  
  
Please do not use your Publix email address when applying.  Once your application has been successfully submitted you will receive a confirmation email. 

***Relocation/Household Good Shipment Allowance will NOT be provided.***
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.

Address

300 West Lime Street, Suite 300 Lakeland, Florida 33815

Potential Annual Pay with Bonus

73,515 - 110,435

City

Lakeland

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay

8,495

Required Qualifications

 

• Bachelor’s degree in computer science or related analytical field, or equivalent professional experience.
• Basic knowledge of programming languages such as C# for troubleshooting and minor code adjustments.
• Availability for 24/7 production support on a rotating on-call schedule as required.
• Experience with customer support or help desk software to enhance user interaction and issue tracking.
• Familiar with database management and querying using SQL.
• Basic understanding of version control systems like Git and a willingness to learn best practices.
• Strong analytical skills and a desire to develop the ability to diagnose and resolve technical issues efficiently.

Preferred Qualifications

• Experience with payment processing systems and related technologies.
• Basic understanding of cloud platforms, particularly Azure, and an eagerness to develop skills in application deployment and support.
• Has a general understanding of network protocols and security practices.
• Experience with tools like Internet Information Services (IIS) or Kubernetes, with a willingness to learn more.
• Familiar with infrastructure components including client/server, workstations, servers, networks, databases, firewalls, and middleware technologies.
• Exposure to cybersecurity principles, practices and security components like certificates, ciphers, and shared secrets.
• Experience with data visualization tools or techniques to aid in interpreting and presenting data analysis results.
• Familiarity with Agile or Scrum methodologies to effectively participate in team-based project management.
• Possess a basic understanding of payment processing systems and a willingness to learn more about related technologies.
• Experience with monitoring tools and techniques to proactively identify and resolve issues.

 

Zip Code

33815

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)