Operations Director, C3BM

Position Summary

Odyssey Systems is currently recruiting for an Operations Director supporting C3BM. In this role, you will manage and lead the success of a portfolio of programs within Odyssey's C5ISR Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. You are responsible for the assigned portfolio's operational management and supervisory, administrative, and financial functions. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Associate Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our Business Development team.

 

Responsibilities

Duties include, but are not limited to:

• Plan and execute projects and customer engagements to achieve client objectives, milestones, and program benchmarks.
• Contract Execution
• Perform as liaison between Odyssey Operations leadership and C3BM Customer
• Actively engage with C3BM customer leadership team, including Integrating Program Executive Officer, their Division, and Functional staff members
• Coordinate with Odyssey hiring organizations to ensure C3BM support requirements and staffing needs are met
• Understand and engage in C3BM functionality and C3BM’s role in integrating PEO
• Coordinate across associated Service level organizations and various locations to facilitate communication and coordination
• Support direct contract needs, including acquisition and other C3BM task functions as needed to support customer organization requirements
• Identify task requirements, interdependencies, and key resources for project success.
• Set goals, benchmarks, and objectives with progress milestones to measure success.
• Manage subcontractor relationships and engagements when required.
• Continuously measure task performance, reporting progress, risks, issues, problems, and variances from benchmarks.
• Ensure team performance consistently meets or exceeds established customer satisfaction benchmarks.
• Develop and foster solid customer relationships and maintain healthy management relationships.
• Meet regularly (typically biweekly/weekly) with the CORs to provide status on contract and schedule; and have semiannual or bimonthly meetings with the division leadership (director, SML, deputy director, etc.) to share status and get feedback.
• Provide feedback and value-added recommendations and communicate effectively with customers and managers to anticipate, identify, and eliminate project deficiencies or issues.
• Communicate and meet frequently with the customer(s) to anticipate emerging requirements and develop effective support solutions.
• Partner with Talent Acquisition to attract, recruit, and retain team members who meet or exceed customer requirements and Odyssey's high standards.
• Plan and budget for all resources required to develop, motivate, and reward team members and staff to achieve and recognize employee accomplishment and retention goals.
• Work with the Contracting Officer Representative and PMs to ensure that needed funding is obligated.
• Delivered monthly status reports and vacancy CDRLs, reviewed quarterly and annual surveillance, and assisted with other contract deliverables.
• Track costs and compare them to established budgets monthly, conducting variance analyses as required.
• Employee Relations
• Provide guidance, feedback, and coaching in support of employee development.
• Identify and help satisfy development needs, advocate for and project budget requirements to meet those needs.
• Develop and document personal and professional development goals that support individual, project, and organizational goals.
• Work with the Odyssey Business Development and Proposal team to promote and enable company growth by developing and supporting business development and capturing strategies.
• Develop and document customer profiles and support competitive planning and analysis.
• Participate in Capture and Proposal development and proposal review activities.
• Help coordinate Odyssey corporate resources in support of proposal activity, including data gathering and reviews.
• Facilitate company communication and ensure consistent corporate messaging.
• Communicate and visit team members concerning program status, performance, corporate policies and initiatives, corporate news, and other projects, sites, and c