Office Associate I, II, or Senior

Position Function:

Performs a variety of basic to complex office support and/or clerical duties for a specified unit/department, which require a range of skills and knowledge of organizational policies, and general office procedures.

Salary Grade:  09

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges.  For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Department Profile:

The T.K. Martin Center provides comprehensive, multi-disciplinary evaluations to remove limitations through the application of assistive technology, allowing individuals to participate in educational, vocational and leisure activities to the fullest degree they choose. The comprehensive nature of the services offered ensures that the correct solutions are achieved efficiently and effectively, with needs being met in a one-stop shop.

The Center staff provide services and outreach for individuals with disabilities of all ages including assistive technology, art, early intervention, psychological, behavioral, and dyslexia services.

Essential Duties and Responsibilities:

1. Performs a wide variety of clerical duties which could be confidential in nature; operates personal computer to perform basic to complex office assignments for generating letters, reports, making drafts, edits, revisions, printing, and documentation of other materials.
2. Greets and directs visitors when appropriate; resolve routine administrative problems and answer inquiries concerning activities and operations of department/division.
3. Answers telephone, routes calls, takes messages, and provides general information.
4. Performs a range of staff and/or operational support activities; may serve as a liaison with other departments on basic administrative and/or operational matters.
5. Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data, and performs routine analyses and calculations in the processing of data for recurring internal reports.
6. Sorts, screens, and distributes incoming and outgoing mail; drafts or prepares responses to routine inquiries; prepares photocopies and facsimiles and operates a variety of office equipment.
7. Arranges meetings and conferences, schedules interviews and appointments, and performs other duties related to maintaining one or more individual schedules; makes travel and lodging arrangements, either directly or through travel agencies.
8. Places orders for stock and distribution of office supplies.
9. Performs basic, routine bookkeeping functions, which may involve simple billing and cash receipt activities.
10. Instructs and oversees the activities of student employees performing the same type of work.
11. Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

Level I High school diploma.

Level II High school diploma and three years’ experience directly related to the duties and responsibilities specified. For promotions, experience must include at least three years at the preceding level.

Senior High school diploma and six years’ experience directly related to the duties and responsibilities specified. For promotions, experience must include at least three years at the preceding level.

Substitution allowed:
Indicated education is required; no substitutions allowed.

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Preferred Qualifications:

Experience in an office environment, experience with individuals with disabilities.

Knowledge, Skills, and Abilities:

• Skills in organizing and coordinating.
• Ability to maintain confidentiality of records and information.
• Ability to perform simple accounting procedures.
• Ability to understand and follow oral and written instructions and procedures.
• Receptionist skills and ability to maintain calendars and schedule appointments.
• Ability to create, compose, and edit written materials.
• Knowledge of supplies, equipment, and