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Product Manager, ERP & Business Intelligence
Smithsonian InstitutionWashington, United Statesfull_timeVerifiedPosted 29 Jun 2026
💰 $120,000/yr($110,000/yr – $120,000/yr)
About the role
Product Manager, ERP & Business Intelligence
Application Deadline: 13 July 2026
Department: Smithsonian Enterprises
Employment Type: Full Time
Location: Washington, DC
Reporting To: Chief Information Officer, Smithsonian Enterprises
Compensation: $110,000 - $120,000 / year
Description
OPEN DATE: June 29, 2026
CLOSING DATE: July 13, 2026
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Indefinite
SCHEDULE: Full Time
DUTY LOCATION: Washington, DC
What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
Conditions of Employment
- Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
- Complete a Probationary Period.
- Maintain a Bank Account for Direct Deposit/Electronic Transfer.
- The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
- Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
OVERVIEW
The Product Manager, ERP & Business Intelligence, serves as the primary business-facing owner of Smithsonian Enterprises’ Microsoft Dynamics 365 (D365) platform and business intelligence ecosystem.
This role is accountable for defining and delivering a cohesive product strategy that connects ERP functionality with data, reporting, and analytics to drive measurable business outcomes. The Product Manager works closely with business stakeholders, technology, and external partners to ensure that the platform supports operational efficiency, informed decision-making, and revenue growth.
Operating within a product-based delivery model, this role owns the product roadmap, backlog, and intake process, ensuring alignment with strategic priorities, enterprise standards, and compliance requirements.
DUTIES AND RESPONSIBILITIES
Product Strategy and Roadmap
- Own and maintain a rolling D365 ERP and intelligence product roadmap aligned to business priorities and measurable outcomes
- Define and track success metrics, including adoption, reporting utilization, and business impact
- Maintain a single, prioritized backlog covering ERP enhancements and reporting deliverables
- Lead intake and prioritization processes, presenting trade-offs based on value, risk, and effort
- Ensure alignment between product investments and organizational strategy
Business Engagement
- Serve as a trusted advisor and internal subject matter expert to stakeholders, identifying opportunities to improve processes and outcomes
- Translate business needs into functional requirements, user stories, and reporting specifications
- Define KPIs, metrics, and reporting needs that support decision-making
- Document current-state and future-state processes, including data and reporting touchpoints
- Build and maintain a reporting catalog aligned to business processes and priorities
ERP and Analytics Delivery
- Partner with Engineering to deliver ERP and BI solutions that meet business needs
- Support backlog refinement, planning, and release activities within an agile delivery model
- Valida
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