Operational Accounting Assistant
Wells FargoAbout the role
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.
Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:
Wells Fargo is seeking an Operational Accounting Assistant in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank’s financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.
In this role, you will:
- Perform operational accounting activities related to recovery payment processing, validations and exception research
- Perform customer account maintenance and general ledger transactions
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
- 1+ year of Operational Accounting support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Exposure to financial services operations, such as banking, payments, or claims processing
- Exposure to reconciliation review or financial validation processes
- Knowledge and experience using the following applications: CACS, Hogan, and/or eTran
- Experience with data entry and transactional accuracy in a high-volume processing environment
- Basic understanding of accounting principles (e.g., debits/credits, balancing, financial transactions)
- Experience reviewing or validating data for accuracy and completeness
- Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
- Ability to follow detailed procedures and job aids in a controlled environment
- Experience working with multiple systems/screens simultaneously to research and process transactions
- Ability to identify discrepancies and escalate issues appropriately
- Experience supporting process improvements or identifying efficiency opportunities
- Experience in back-office or operations support roles (vs. front-line only)
Job Expectations:
• Position offers a hybrid work schedule, requiring a minimum of one week in the office and one week remote, based at one of the locations listed below.
• Relocation assistance is not available for this position
• Visa sponsorship is not available for this position
Job Locations: 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
**Required location(s) listed above. **Relocation assistance is not available for this position
Posting End Date:
13 Jul 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs
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