RN Home Health and Hospice Medical Review Manager - CGS Administrators
BlueCross BlueShield of South CarolinaAbout the role
Summary
Oversees the accurate processing of claims that have been deferred for medical necessity review. Ensures compliance with nationally recognized standards, and local, state, and federal laws and regulations.
Identifies and implements process improvement opportunities.
CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide.
CGS Administrators, LLC is part of the Celerian Group, a consortium of companies which act as subsidiaries to BlueCross BlueShield of South Carolina, that helps government and private health care plans navigate the complexities of benefits administration.
We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
Position Purpose:
This role manages the medical review process and maintains a well-trained staff by developing and implementing medical review strategy with the ultimate goal of reducing the error rate. This job can be complex and requires metric monitoring for timeliness of review, quality of decisions, productivity levels, and compliance with all nationally recognized standards, and local/state/federal laws and regulations. You also will need to have extensive knowledge of Medicare policy and coding guidelines specific to Home Health and Hospice Services and the ability to interpret, adapt and apply CMS guidelines.
We look to data to drive our direction and conclusions, so we will look to you to bring your experience and skills for analyzing medical records and billing data to generate reports and draw meaningful conclusions. As a subject matter expert, our ideal candidate will have experience in developing policies and procedures, someone who is comfortable dealing with ambiguity, and has a bias for turning plans into action.
Logistics:
- This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility to work any of our 8-hour shift scheduled during our normal business hours of 8:00 AM – 6:00 PM. It may be necessary, given the business need to work occasional overtime and weekends.
- Preferred candidate will live in Nashville, TN area. For those living in Nashville, the position would be hybrid (in-office and work from home).
- Highly qualified candidates outside the Nashville area will also be considered. For those living outside Nashville area, the position will be fully remote.
- To work from home, you must have high-speed (non-satellite) internet and a private home office.
What You’ll Do:
- You’ll be focused on proactively overseeing the accurate processing of claims that have been deferred for medical review.
- You will guide your team to review medical records and to ensure compliance with nationally recognized standards, and local, state, and federal laws and regulations.
- Accurately identifying and implementing process improvements and opportunities is vital for the success of this role. You are the subject matter expert for this role.
- Through the leadership of your team and recommendations to executive management, you will bring forward recommendations, feedback, process improvements, and assis
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