Security Lead - The Landmark, NYC

JOB TITLE: Security Lead

REPORTS TO: Security Manager

Eligible candidates must be flexible to work either Mid Shift (2:30pm-11pm) on a regular basis.

JOB PURPOSE: At Tiffany & Co., our people are at the heart of our legacy. As a Security Lead within the Landmark, you will serve as a key ambassador of safety, discretion, and operational excellence—ensuring the protection of our clients, employees, and iconic assets within one of our most prestigious global locations.

This elevated role requires a strategic mindset, refined leadership, and an unwavering commitment to excellence. In addition to supporting daily security operations, the Security Lead plays a critical role in developing Security Leads and strengthening the overall security framework.

Key Responsibilities:

Leadership & Team Management

• Provide direction and oversight to on-site security personnel, ensuring optimal deployment and seamless coverage across all floors and client touchpoints. 
• Lead by example through professionalism, accountability, and elevated service standards.
• Coordinate execution of security training programs for both the store and security teams within the Landmark, ensuring alignment with overall security objectives.

Talent Development

• Cultivate a high-performing team through mentorship, structured training, and ongoing feedback. 
• Support the growth and readiness of Security Leads, reinforcing a culture of continuous development.
• Partner with Security Managers on conducting comprehensive onboarding and ongoing refresher training pertaining to security protocols. 
• Act as a senior subject matter resource and mentor for employees and junior training staff regarding security training content and best practices.

Operational Excellence

• Execute and uphold all security protocols and procedures with precision. 
• Oversee incident response, access control, and surveillance systems while maintaining a proactive presence on the floor. 
• Conduct routine inspections to ensure the integrity of physical security measures.

Reporting & Analysis

• Maintain accurate and timely documentation of all incidents and daily activity. 
• Support audits and security assessments by providing detailed reporting and insights.
• Maintain training calendars, attendance records, and compliance documentation, ensuring adherence to all internal and external regulatory standards.

Cross-Functional Collaboration

• Partner closely with internal teams—including Retail, Operations, and Hospitality—to ensure seamless and secure client experience.
• Engage with external partners and stakeholders with professionalism and discretion.
• Partner with Security Management population to drive updates and improvements to training programs based on thorough analysis of incident data, audit findings, and regulatory requirements.

Risk Management & Preparedness

• Identify potential vulnerabilities and implement strategic solutions to mitigate risk.
• Contribute to emergency preparedness planning and ensure readiness across all scenarios.
• Be able to communicate rapidly and effectively. 

Core Competencies

• Integrity and sound judgment in high-pressure environments 

• Strong communication and interpersonal skills 

• Strategic thinking with a proactive mindset 

• Adaptability and composure in a dynamic, client-facing setting 

• A sense of urgency paired with refined professionalism

Required Qualifications

• Minimum 3–5 y