Senior Technical Writer

The MongoDB Documentation team is a diverse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Product and Technology organization and is tightly integrated with the product and engineering teams responsible for each product.

This role can be based out of our Dublin office or remotely in Ireland.

The Cloud documentation team is responsible for the following industry-leading MongoDB products and services:

• MongoDB Atlas, an integrated suite of cloud database and data services such as:
• Atlas Search and Atlas Vector Search, embedded full-text and vector search
• Atlas Stream Processing, continuously process streaming data alongside application data 
• Data Federation, natively query, transform, and move data across source clusters and formats
• MongoDB Atlas Architecture Center, prescriptive guidance and code examples for enterprise architects who configure and operate Atlas at scale
• MongoDB Cloud Manager, the cloud-hosted database management service
• MongoDB Ops Manager, the on premises database management service
• MongoDB Enterprise Kubernetes Operator and MongoDB Atlas Kubernetes Operator, orchestrate MongoDB pods and their Cloud Manager, Ops Manager, or Atlas configuration
• MongoDB CLI and Atlas CLI, modern command line interfaces to manage your MongoDB or Atlas services from the terminal
• MongoDB SQL Interface, the SQL proxy for MongoDB

We take a hands-on approach to learning complex technical topics and building engineer-focused content on: 

• Distributed systems in the cloud
• Drivers, REST APIs, and CLIs
• Lexical and vector search, with AI integrations
• Terraform, CloudFormation, and Kubernetes 
• Backup and restoration
• Creating and modifying database deployments
• Enterprise-grade security
• Performance
• Managing high availability and scalability in MongoDB clusters

Your work will empower a global community of millions of engineers ranging from experienced MongoDB users to those new to MongoDB.

Candidate Profile

Candidates must have 5+ years of combined experience across any of the following roles: technical writer, developer advocate, software engineer, and/or product management. Beyond industry experience, we are looking for someone who is:

• Experienced helping engineers understand product concepts, perform procedures, and use MongoDB drivers, command line interfaces, and REST APIs
• A critical reader and an excellent writer
• Experienced deploying and troubleshooting instances of software management tools locally and on one or more of the major cloud providers (AWS, GCP, Azure)
• Confident reading application code to understand product functionality, especially code written in Java, JavaScript, or Go
• Experienced testing and troubleshooting new product software
• Comfortable working with Git and a docs-as-code writing environment
• Comfortable leveraging AI tooling to augment content development
• Experience with full-text search, vector search, stream processing, or Kubernetes is a plus

Position Expectations

• Work with technical and non-technical teams to meet the documentation needs of our readers
• Research product features and validate with diligent testing
• Produce technically accurate documentation that users value
• Contribute feedback to the team, through copy review and planning discussions

Success Measures

In 3 months:

• You are comf