Program Manager, U.S. Air Force Global Sustainment Program

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The U.S Air Force Global Enterprise Sustainment Program is responsible for operating, supporting, upgrading, protecting and administering all aspects of a global enterprise communication system supporting Air Force Commands around the world.

Job Description

The Program Manager's position is responsible for every aspect of the U.S. Air Force Global Enterprise Sustainment Program. Responsibilities include, but are not limited to overall management of program personnel, support personnel, working with Motorola Solutions sales team personnel, pre and post sale opportunities and proposals, administering and overseeing the program budget and costs, to lead, manage, oversee and direct work of Engineers, System Managers, System Technologists, Cyber Security Leads and personnel, Customer Service Managers, Quality Managers, Safety Managers, configuration management, ensure required DoD change management processes, managing project managers and global projects, system upgrades, administrative personnel, personnel management, complex schedules, effective coordination and communications with customers, partners, the Air Force and other DoD branches, internal Motorola Solutions personnel, and Motorola Solutions leadership. This position serves as the single point of contact for the Air Force system and the Air Force's PMO that supports this system and contract.

• Program Manager position is responsible for the management, oversight and overall administration of the U.S. Air Force Global Sustainment Contract, which supports the U.S. Air Force's Enterprise Land Mobile Radio System (ELMR).
• This position oversees and ensures that all contract requirements are met, the system is maintained at required operational levels and general operation of the entire business.
• Responsibilities include personnel management, budgeting and budget administration, business operations, daily communications both internal within Motorola Solutions, Motorola partners, the U.S. Air Force and other external customers.
• Manage supply chain and logistics, strategic planning, customer service, contract management.
• Oversee break-fix on the system, preventative maintenance, planning and overseeing all system upgrades and engineering tasks.
• Development of policies, SOP's and other written reports, briefings and directives, attending all internal and external meetings and overall responsibility for every aspect of program management, contract management, and meeting all internal and external goals and milestones.
• This position requires a high degree of professional experience in executive management, management of large enterprise IT systems and of large agencies or organizations, excellent planning skills, prioritization of work tasks and responsibilities, delegation, excellent interpersonal communications, and many other skills.
• Deliver executive experience with written communications, reports, briefings, creating and maintaining appropriate documentation, problem identification, analysis and resolutions, excellent multi tasking skills, business operations planning and administration
• Responsible for leading and ensuring system lifecycle planning, to include hardware, software, operational data maintenance.
• Oversee, lead and direct all logistical planning, change administration and management,  preventative maintenance of hardware and software, meeting and maintaining DoD Cybersecurity compliance including Information Assurance Vulnerability Alert (IVAV) Compliance and Patch Management, vulnerability scanning and benchmark testing for the Air Force system when required.
• Administer, direct and responsible for system currency, integration of information security for continuous monitoring, system testing, system implementation, updates and support, response and resolution of service calls to provide end to end life cycle sustainment support, management of software licenses and software currency, central monitoring for real-time health and status of the system, equipment repair, asset and configuration management, password management, contract management, auditing and quality assurance, customer relationships, planning and implementation of worldwide System Upgrades, successful development, submission and approval of all CDRL’s and DED’s, approval of Installation Design Plans