Property Management Assistant

This is a remote position.

Schedule:

• Work Schedule: Thursday - Monday 9am to 6pm, with 1 hr unpaid break
  

Client Timezone: GA, Eastern Time (ET)

Client Overview

Join a thriving short-term rental management company in Atlanta’s bustling property market. This innovative business oversees 25 premium furnished properties, offering guests flexible stays from a few nights to several months. With nearly five years of success and poised for expansion, this company leverages cutting-edge automation while maintaining a personal touch in guest relations.

Job Description

As a Property Management Assistant, you’ll be at the heart of a dynamic short-term rental operation, balancing high-tech efficiency with warm hospitality. You’ll manage guest communications, streamline administrative processes, and contribute to marketing efforts that showcase our properties to a global audience. This role offers a unique blend of customer service, property management, and digital marketing, providing an exciting opportunity to grow your skills in the rapidly evolving short-term rental industry.

Responsibilities

• Manage guest inquiries and communications from 9 AM to 10 PM, ensuring top-notch customer service
  
• Handle administrative tasks, including invoice organization and document management
  
• Coordinate property logistics, from guest check-ins to maintenance scheduling
  
• Create engaging social media content to boost property visibility and guest engagement
  
• Assist with website updates and basic SEO optimization to enhance online presence
  
• Liaise with property owners, cleaning staff, and maintenance teams
  
• Monitor and fine-tune automated booking and communication systems
  
• Provide swift support for urgent guest issues
  
• Contribute to business growth initiatives and efficiency improvements
  

Requirements

• Excellent written and verbal English communication skills
  
• Proficiency in property management software and automation tools
  
• Social media savvy with content creation abilities
  
• Sharp organizational skills and meticulous attention to detail
  
• Self-motivated with strong time management capabilities
  
• Customer-centric mindset with creative problem-solving abilities
  
• Basic SEO knowledge (preferred)
  
• Familiarity with short-term rental industry practices (a plus)
  
• Adaptability to cover flexible hours within the 9 AM to 10 PM window
  
• Comfortable working remotely and collaborating directly with the business owner
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job