Assisant Branch Manager I - Retail Banking Float Pool

Employee Benefits:

• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Position Summary

The Assistant Branch Manager is responsible for the overall direction and coordination of daily branch operations and carries out supervisory responsibilities in accordance with the bank’s policies, procedures and applicable state and federal regulations. This position originates and closes consumer loans as well as sell/service products, if properly licensed, available through Northrim Investment Services (NIS).

 The following duties are intended to provide a representative summary of the major duties and responsibilities and ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties. 

Essential Duties and Responsibilities

1. Monitor and direct branch staff to deliver Superior Customer First Service and provide on-going coaching/training.
2. Open and close the branch. Manage security, physical control and maintenance of facility including equipment, supply inventory, control and accountability of cash, and timely completion of assigned branch reports and certifications.  
3. Control currency and coin within security guidelines and drawer limits. Ensure all branch cash drawers are balanced daily within Northrim Transaction Error/Outage Guidelines. 
4. Focus on retention/relationship growth of existing personal and business customers and assist with prospecting for new customers.
5. Be actively involved in developing and supporting Branch Strategic Development plans to ensure branch deposit/consumer loan growth, customer satisfaction and employee retention.
6. Work with management to identify new product, software or vendor solutions to increase or sustain desired customer service and sales performance. 
7. Perform over-the counter general and complex paying and receiving transactions.
8. Refer and sell products to fit the customers’ needs. Originates and close consumer loans. 
9. Conduct analysis relating to transaction volume and productivity to schedule staff accordingly. 
10. Complete online, written and in-person compliance training within established timeframes.
11. Other duties as assigned.

Position Specific Responsibilities

Assistant Branch Manager I

• Lead branches with 3-7 employees. 

Assistant Branch Manager II

• Lead branches with 5-10 or more employees.
• Active involvement in one or more community organizations.

Supervisory Responsibilities

• Carry out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include scheduling hours, interviewing and training employees; planning, assigning, and directing work; conduct performance evaluation; working with HR to address work related issues. 
• Ensure employees complete compliance training within established timeframes; understand and implement compliance requirements applicable to their positions.

Qualifications

Education

• High School Diploma or equivalent.

Experience

Assistant Branch Manager I

• Five years of customer service and sales experience to include:
  1. Three years of related financial institution experience.
  2. Two years of supervisory experience.

Assistant Branch Manager II

• Six years of customer service and sales experience to include:
  1. Four years financial institution supervisory experience.
  2. Three years of supervisory experience.
  3. Active