Senior Salesforce Business Analyst

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,
• and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop training curriculum and deliver training sessions to the solution’s end users
• Work with the Guidehouse Project Manager to manage a project to scope, budget and timeline expectations

What You Will Need:
 

• BA/BS degree
• A Minimum of six (6) years of work experience in information technology systems development can be substituted in place of a degree
• A minimum of seven (5) years of experience administering or consulting with Salesforce
• Minimum of two (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
• Hands on experience with declarative automation features of salesforce, including salesforce lightning flow builder.
• Experience building applications with the low code features of Salesforce Lightning Experience
• Experience with dynamic forms, advanced formulas and validation rules
• Experience with business process definition, process mapping, and reengineering
• Experience with public sector clients
• Experience writing Epics, and user stories to capture Salesforce requirements
• Experience with data migrations to and from Salesforce
• Understanding of the key levers for B2B, B2C, hybrid business models
• Excellent written and oral communication skills
• Great teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have:

• Degree in Business, Computer Science, or Engineering
• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
• Experience with public sector clients preferred
• Demonstrable experience in at least one of Public Sector Solutions or Omnistudio Consulting
• MBA preferred

The annual salary range for this position is $109,100.00-$163,700.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affir