Medical Scribe

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Responsibilities:

• Documenting Patient Encounters ~ 80% 

  • Joining the provider in the exam room to observe patient visits

  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

  • Assigning appropriate CPT and ICD-10 codes

  • Preparing After Visit Summaries

  • Consulting with provider to ensure accurate and specific documentation

• Clinical Documentation Improvement ~ 10%

  • Requesting and reviewing medical records 

  • Leveraging Oak Street's population health tools to support clinical documentation improvement

  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews 

  • Consulting with provider on clinical documentation opportunities

• Administrative support for your provider and care team ~ 10%

  • Placing orders orders and referrals

  • Addressing tasks

  • Supporting the care team with additional responsibilities related to clinical documentation

• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]

• Strong computer literacy and ability to learn new technical workflows [required]

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

• Ability to type 70+ words per minute [strongly preferred]

• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

• Ability to be a self-starter within your role scope

• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

• Ability to commit to at least 1 year in role (2+ is ideal) [required]

• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

• Compliance with hospital and Oak Street Health policies, including HIPAA [required]

• US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

• Competent

• Dependable

• Inclusive

• Seamless 

• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our