Hospitality Event Server
Convene Hospitality GroupAbout the role
<p>Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.</p> <p><strong>HOSPITALITY SERVICE TECHNICIAN </strong></p> <p>We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager.</p> <p><strong>What You’ll Do:</strong></p> <p>The Hospitality Service Technician delivers genuine, anticipatory service to clients, guests, and members across all aspects of operations. In this role, you’ll ensure every guest is valued at CHG by working hand in hand with our Culinary, Production, and Technology teams to create seamless experiences and meaningful connections.</p> <p>You’ll play a key role in bringing our service standards to life, anticipating needs, supporting seamless collaboration across teams, and ensuring every detail contributes to an exceptional client experience. At Convene, our Core Values guide everything we do: Genuine, Relentless, Integrity, and Teamwork.</p> <ul> <li>Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs</li> <li>Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed</li> <li>Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation</li> <li>Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery</li> <li>Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards</li> <li>Collaborate with team members and perform additional duties as assigned to uphold service excellence</li> </ul> <p><strong>What We Look For:</strong></p> <ul> <li>Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus</li> <li>Strong communication, interpersonal, and organizational skills with the ability to multitask effectively</li> <li>Highly motivated team player with leadership qualities and a commitment to service excellence</li> <li>Fo
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