Chief Nursing Officer - Bend

Salary range: $224,140 - $347,360/year

This position is eligible for in-state or out-of-state relocation assistance.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Chief Nursing Officer, Bend

REPORTS TO POSITION:         Vice President, Hospital Administrator

DEPARTMENT:                         Administration

DATE LAST REVIEWED:          September 2025

OUR VISION:                            Creating America’s healthiest community, together

OUR MISSION:                         In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                          Accountability, Caring, Teamwork and Safety

DEPARTMENT SUMMARY: St. Charles Health System (SCHS) is Central Oregon’s largest and most comprehensive health care provider, serving as a regional referral center across a vast rural geography. The Bend campus is our largest hospital and tertiary center, providing trauma, cardiovascular, neurosurgery, and advanced specialty services.

Nursing leadership at Bend is central to delivering high-quality, safe, and compassionate care, driving nursing excellence and ensuring operational effectiveness across the continuum of care.

POSITION OVERVIEW: The Chief Nursing Officer (CNO) of the Bend campus is the executive nursing leader responsible for the professional practice of nursing, patient care delivery, and advancing clinical excellence across all nursing services at the Bend campus. The CNO ensures alignment with system-wide nursing strategy, drives nursing excellence, and fosters a culture of accountability, teamwork, and continuous improvement.

The CNO has overall accountability for providing leadership, direction, and administration of day-to-day operations associated with direct patient care activities and clinical services at Bend campus. The CNO maintains standards for professional practice and regulatory compliance and is responsible for planning, budgeting, staffing, performance, and operation of assigned departments to meet organizational goals. As a visible and collaborative leader, the CNO cultivates a culture of trust, inclusion, and excellence, one that engages caregivers, empowers teams, and strengthens the patient and family experience. They build and sustain strong relationships with physicians, caregivers, and executive peers to advance nursing excellence and integrated care delivery.

The CNO drives nursing and clinical initiatives that support better health, better care, and better value, ensuring alignment with St. Charles’ strategic priorities. In collaboration with system Chief Nursing Officers, the Chief Nurse Executive, Chief Clinical Officer, Chief Medical Officers, and other organizational leaders, the CNO advances standardization, adoption of best practices, and continuous improvement to improve patient outcomes and caregiver experience. This position manages caregivers in assigned departments.

ESSENTIAL FUNCTIONS AND DUTIES:

Strategic & Clinical Leadership

• Develops and manages integrated nursing and clinical services at the Bend campus, ensuring alignment with system strategies and standards.
• Serves as a member of the hospital executive leadership team and represents the campus at system-level functions.
• Provides leadership that ensures patient care is consistent with organizational goals, actively participating in the collaborative development of health system and nursing strategies.
• Oversees nursing and patient care policies, procedures, and standards in accordance with the Oregon Health Authority, CMS, The Joint Commission, and other regulatory agencies, ensuring consistency across all areas of patient care.
• Analyzes and structures patient care delivery models and service areas for maximum impact on effective, efficient, and patient-centered care.

Quality & Patient Safety

• Coordinates operations across campus and system departments to provide evidence-based care that is safe, timely, effective, efficient, equitable, and patient-centered.
• Monitors and evaluates the quality, appropriateness, and cost-effectiveness of care delivered, and develops quality indicators and improvement strategies for nursing and clinical practice.
• Implements standards to ensure safe and effective nursing care in accordance with professional, medical, legal, and accrediting standards.
• Partners closely with the medical staff to integrate care delivery, strengthen satisfaction, and ensure clinical competence.
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