Account Manager

Job Description

Why is this an exciting opportunity 

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.   
• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.    
• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team  
• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

We’re excited to be on the lookout for an Account Manager to join our team, based in Melbourne. Whether you’re a driven Senior Executive ready to take the next step in your career or an experienced Manager seeking a new challenge, we’d love to hear from you!

The transformation you will experience 

The beauty of this role lies in the opportunity to truly own your work and make your mark on one of Starcom’s largest clients – a market leader in the automotive category with a strong appetite for innovative executions and impactful media. As the Account Manager, you’ll get to spearhead dynamic campaigns with impressive content partnerships across all key channels in offline, digital and performance. You will create media plans and recommendations with a full-funnel and integrated approach, along with the ability to mobilise and lean in to craft teams to deliver best-in-class work across implementation and reporting.

You’ll have the platform to foster and maintain strong relationships with client stakeholders, acting as their trusted partner and key point of contact. Within the agency, you are the lynchpin of cross functional teams and will be expected to drive a culture of connection and collaboration. Working alongside the Business Director, you will also have the opportunity to build on your people management skills and support the development of an Account Executive and Coordinator.

Your day to day will look like:

• Efficiently handle the daily requirements of client stakeholders
• Prepare implementation planning responses, ensuring the plans reflect the client’s business needs and media environment which maximise return on investment
• Engage in media planning activities across all channels, contributing to comprehensive and effective strategies
• Collaborate closely with the Investment, Digital and Performance leads to ensure smooth workflow coordination within the team
• Oversee the financial management including invoicing and payments process in line with contractual terms agreed
• Guide client WIP sessions and meetings, demonstrating leadership in communication and project management
• Promote the agency’s specialist services and research initiatives
• Ensure that clients are informed on general media industry topics which may affect their business
• Anticipate client needs, building long term relationships – proactively drive the relationship with clients

What you’re looking fo