Campus Safety Officer- Part Time

Title: Campus Safety Officer- Part Time

Position Purpose:

The part time Bates Campus Safety Officer is expected to be a common presence on campus; serve on the communications line, respond to calls for service (both emergency and routine); enforce college policy through a student support, accountability, and community lens; prepare and submit incident reports; and perform other duties as required by the Director of Campus Safety.

Joining a collaborative and cross-departmental team engaged in a co-produced campus safety model, the Campus Safety Officer will be on shift with other Campus Safety Officers & Coordinators of Residence Life on-call.  In addition, the Office of Campus Life that sponsors events will have event staff and contracted security during large student events on campus.

With an increasingly racially and culturally diverse student body, the Campus Safety Officer will view their work through a lens of support, equity and inclusion. Campus Safety Officers will engage and support students, guests and stakeholders from historically underrepresented groups including students of color, LGBTQ+ students, international students, students with disabilities, first-generation college students, and the student organizations dedicated to supporting these students on campus. Additionally, Campus Safety Officers will develop strong partnerships with various campus offices and key stakeholders to ensure continued positive, long lasting relationships within the Bates Community.

This position is considered “Essential Personnel” in the event that:

• an emergency occurs on the Bates Campus or in the vicinity that would impact Bates,
• inclement weather forces the closing of campus or
• or other emergency events deemed appropriate.

Essential Personnel are required to report to or remain at work if instructed to do so if contacted directly by the supervisor (or his/her designee), the President or a member of the President’s Staff (Sr. Leadership Team.)

Schedule may be adjusted based on College and other departmental needs or requirements. Typical schedule will be Saturdays and Sundays, 8am - 5pm.

• Opportunities available to fill shift vacancies as they occur 7 days a week
• This position is expected to attend department meetings once monthly when/if possible

Job Duties:

Community Engagement, Relationship Building, & Conflict Management Responsibilities

• Maintain a high level of visibility on campus to build relationships with students by conducting rounds when on duty and attending programs and other engagement opportunities
• Provide high-level, professional and courteous service through interactions with the Bates community via personal contact, telephone service and timely, competent, & empathetic radio dispatch services
• Incorporate the tenants of equity, inclusion, access, and educational justice in all areas of work
• Considering community health, equity, fairness, and de-escalation techniques - identify, intervene, and document campus conflicts/issues while completing rounds or when being dispatched by a Campus Safety team member
• Respond to incident and behavioral calls, including those that are highly complex in nature; e.g., sexual misconduct, alcohol and drug related behavior, mental health concerns, bias incidents, health & safety concerns, and community conflict
• Complete appropriate, accurate, and consistent documentation of policy violations and conflicts in accordance with departmental risk management practices

Communications Responsibilities

• Approaches all communications and calls received with empathy, equity, and customer service while also obtaining the information needed professionally and efficiently
• Answers incoming calls on a multi-line switchboard, the Campus Safety business phone line, in person as well as the emergency elevator phone and takes the appropriate information and/or makes proper connections
• Maintains daily log of daily activities and initiates incident reports
• Dispatches all calls for service, with emergency calls taking precedence, using Campus Safety’s two-way radio system
• Monitors the E-access System for alarms
• Performs data entry of information relevant to the functioning of Campus Safety
• Registers computers, bicycles, etc. for crime prevention
• Responds to inquiries and furnishes information on campus activities, organizations, key personnel, administrative/academic offices and locations or transfers callers to offices which can provide information
• Completes and sends maintenance work order request forms
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